Technical support Engineer Intern

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About the role

Technical support Engineer Intern This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Technical Solutions Intern Hewlett Packard Enterprise offers university students the opportunity to join a leading IT company and gain invaluable experience through our Internship Program. We are invested in your learning, growth and development. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. Throughout the program, you'll have regular training and one-to-one meetings with your manager. Working together, you'll set goals and plot your development. And with our open-plan offices and friendly working culture, you'll have the chance to learn from experienced professionals who can help you in your future career. Start Date : February 2027 A key part of the program is the combination of structured technical rotations and collaborative project work. This approach is designed to give you broad exposure to different areas of enterprise technology while also providing the opportunity to apply what you learn in practice. During the program, you will rotate across different technology areas: - Compute Hardware Support - Storage Hardware Support - Software Support, with exposure to technologies such as HPE Morpheus, VME, Linux, and Ubuntu This rotational approach will allow you to explore different technical domains, develop broader troubleshooting skills, and better understand how hardware, infrastructure, and software technologies work together. Throughout the program, you will receive training, guidance from experienced engineers, and regular one-to-one meetings with your manager to discuss your goals, progress, and development. What you’ll do: Our teams are committed to delivering great customer experience through providing world class managed services and global support. During your internship, you will learn how to : • Analyze and troubleshoot customer issues across compute, storage, and software technologies • Deep-dive into technical configurations to identify problems and help develop effective resolution and recovery plans • Build hands-on knowledge of both hardware and software support, including technologies such as HPE Morpheus, VME, Linux, and Ubuntu • Develop structured troubleshooting and problem-solving skills while working alongside experienced technical engineers • Understand how technical support teams collaborate across different technology domains to resolve complex customer issues. • Identify opportunities to improve technical processes and ways of working • Collaborate with your fellow interns on a joint project, applying the knowledge and skills gained throughout the internship to solve a practical technical or business challenge • Present and share your project outcomes, encouraging teamwork, knowledge sharing, and learning from your peers.   What you’ll need: • Currently enrolled

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