Senior Manager, Scrum Master

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About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health's Aetna Enterprise Delivery team is seeking an experienced and innovative Senior Manager, Scrum Master to lead the successful delivery of complex technology initiatives. This role combines strong Agile leadership with project management expertise to drive execution across cross-functional teams, foster collaboration, and ensure alignment with business objectives. The ideal candidate is a strategic problem solver who is intellectually curious, highly motivated, and thrives in a fast-paced, results-driven environment. As a Scrum Master, you will facilitate Agile ceremonies, remove impediments, coach teams on Agile best practices, and promote continuous improvement. You will also leverage project management skills to support the planning, coordination, and execution of large-scale technology programs. This position will be responsible for operating and optimizing an Agile-based SDLC for teams consisting of technical and business resources, while coaching and mentoring leaders and stakeholders on Agile methodologies. Success in this role requires strong communication, servant leadership, stakeholder management, and the ability to drive delivery across complex, enterprise-wide initiatives. Job Responsibilities • Counsels scrum teams on agile principles and values to support self-organization, continuous learning, and continuous improvement. • Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress. • Utilize Agile tools for managing day to day scrum activities • Develops actionable insights from analytics and reports on team productivity, velocity, and quality. • Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements. • Handles various responsibilities to facilitate the scrum process and support the scrum team. • Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools. • Coaches team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset. • Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles. • This team operates primarily based on the Eastern Time Zone. Required Qualifications   • 6-10 years’ work experience • 2-5 years’ experience as Scrum Master and/or Project Manager • Adept at problem solving and decision-making skills • Adept at collaboration, communication and teamwork • Adept at growth mindset (agility and developing yourself and others) skills • Adept at execution and delivery (planning, delivering, and supporting) skills • Scrum Master Certification     Preferred Qualifications   • Certified ScrumMaster (CSM) preferred. • Experience in Healthcare industry • Understanding of software development • Scrum Master experience with teams working on complex large-scale applications • Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc. • Understanding of resource allocations, forecasting, and budgeting Education Bachelor’s Degree or Equivalent experience Pay Range The typical pay range for this role is: $106,605.00 - $213,210.00 This pay range re

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