Jobs / Spain / Abbott Laboratories
Field Service Engineer - Malaga/Marbella - CORE LABS
Abbott Laboratories · 🌍 Spain - Madrid
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Sponsor Radar — Abbott Laboratories
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About the role
JOB DESCRIPTION: Primary Objective of Position The Field Service Engineer is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line level one service, and assisting with installations and deinstallations. Main Responsibilities: • Provide first-line service to customers (service interventions which may require less than 4 hours labor time). • Schedule and perform planned/predictive maintenance (PM/PdM) activities. • Schedule, perform and document hardware and software updates (TSBs). • Assist with instrument installations and deinstallations. • Success in this role is measured by customer satisfaction score (NPS), service KPI achievement, and economic growth and profitability per district. • Travel within the service area. Profile: • Bachelor’s/Engineering degree in Medical, Electrical, Mechanical, Biology, or Biomedical Technology is preferred. • Proven track record in a similar position supported by management and customer references. • Successful engagement with customers, specifically laboratory staff. • Technical expert for product line responsibility. • Strong communication skills. • Ability to identify and drive resolution of issues. • Strong experience in the use of analytical tools and software. • Good computer skills. • Good English skills, both written and spoken. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Field Services DIVISION: CRLB Core Lab LOCATION: Spain > Quintanavides : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 15 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable