Jobs / United States / Allstate Insurance Company
IT Infrastructure Analyst III
Allstate Insurance Company · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 38 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 25 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Allstate Insurance Company paid sponsored hires in similar roles2 certified filings for “Product Management Lead Analyst” (Information Technology Project Managers) in CA: $136k–$140k, median $138k. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Allstate Insurance Company
The US Department of Labor certified 38 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 25 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Allstate Insurance Company →
About the role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Provide technical support to end users by diagnosing and resolving hardware, software, network, and Microsoft 365-related issues. Ensure timely resolution of incidents and service requests, maintain high levels of customer satisfaction, and support the organization's IT infrastructure through effective troubleshooting, user administration, and adherence to service management processes. Ensuring full adherence to all IT and security compliance requirements. This role requires strong technical expertise, problem-solving skills, and a customer-centric approach to deliver reliable and efficient IT support services. Support Model: Rotational shifts with mandatory on-site support; work-from-home is not applicable. Support Model: Rotational shifts with mandatory Work from Office only. Work-from-home is not applicable. Key Responsibilities • Install, configure, and maintain Windows/Mac OS desktops/laptops, printers, and mobile devices. • Document incidents, resolutions, and procedures. • Support onboarding and offboarding activities. • Configure and support mobile devices using Mobile Device Management (MDM) solutions. • Investigate and resolve complex desktop, application, and network issues. • Manage incident, problem, and change tickets according to ITIL processes. • Administer Microsoft 365, Azure AD, Intune, and endpoint management platforms. • Create technical documentation and knowledge base articles. • Collaborate with infrastructure, security, and application teams. • Handle critical and high-priority incidents. • Perform root cause analysis and implement preventive measures. • Coordinate with vendors and third-party support teams for hardware repairs and warranty services. • Leadership and stakeholder management skills. • Provide remote troubleshooting support. • Communicate effectively with users regarding ticket status. • Deliver excellent customer service while meeting defined Service Level Agreements (SLAs). • Support conference room technologies, video conferencing systems, and collaboration tools. Required Skills • Windows 11 Support/ MAC support • ServiceNow • Networking Fundamentals • Remote Support Tools • Strong customer service and communication skills. • Endpoint management (Intune, SCCM). • ITIL framework knowledge. • Root cause analysis and troubleshooting skills. • ITIL Foundation, Microsoft certifications preferred • Knowledge of Windows/MAC operating systems. • Basic networking concepts (TCP/IP, DNS, DHCP). • Azure Active Directory / Entra ID Education • 4 year Bachelors Degree (Preferred) Experience • 2 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Incident Management, Information Technology (IT) Infrastructure, Infrastructure Monitoring, IT Infrastructure Support, Problem Resolution Shift Time Shift A (India) Recruiter Info Dipti Murudkar dsudh@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while suppo