Jobs / United States / Robert Bosch LLC
[SO] Outbound Customer Service Agent – Malaysia Market (Chinese + English)
Robert Bosch LLC · 🇺🇸 Thành phố Hồ Chí Minh, Hồ Chí Minh, VN
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Robert Bosch LLC
The US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Robert Bosch LLC →
About the role
• Conduct proactive outbound calls and customer engagement activities to assigned customers. • Execute sales and promotional campaigns to increase customer awareness and drive business growth. • Build and maintain strong relationships with customers through regular follow-up and account support. • Promote Bosch products, services, and marketing campaigns to target customers. • Support customer acquisition, retention, development, and business expansion initiatives. • Serve as a dedicated point of contact for customer inquiries and support requests. • Identify sales opportunities and contribute to the continuous growth of outbound business activities. • Collaborate with internal stakeholders, including Area Sales Managers (ASM) and Key Account Managers (KAM), to ensure effective customer management and issue resolution. • Maintain accurate customer records and activity tracking in CRM systems. • Achieve defined productivity, quality, and customer satisfaction targets. • Bachelor's Degree or above. • Minimum 2 years of experience in outbound customer service, tele sales, telemarketing, or contact center operations. • Experience in customer engagement, sales support, or account management is preferred. • Fluent in Mandarin, preferably Malaysian Mandarin / Mandarin with a Malaysian accent • Good command of English for business communication. • Strong communication, customer service, and relationship management skills. • Familiarity with CRM systems and Microsoft Office applications is an advantage. • Ability to work in a multicultural and fast-paced environment. Why BOSCH? Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work. Benefits and Career Opportunities • Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world • Join in a dynamic and fast-growing global company ( English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world • Onsite opportunities : short-term and long-term assignments in worldwide offices • Engage in our diverse training programs which surely help strengthen both your personal and professionalism • 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal • 100% offered salary and mandatory social insurances in 2-month probation • 15++ days of annual leave + 1-day of birthday leave • Premium health insurance for employee and 02 family members • Flexible working time and working model • Lunch and parking allowance Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…