Hub Operations Support

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About the role

Hub Operations Support • Location: Bogotá • Grade: L1 • Hiring Manager: Head Of Bogota - HUB Americas About the job At Sanofi, we're committed to providing the next-gen healthcare that patients and customers need. It's about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Our Hubs are a crucial part of innovatively improving performance across every Sanofi department and providing a springboard for the amazing work we do. The Bogotá Hub for the Americas is a dynamic, fast-paced environment where operational excellence meets cross-functional collaboration. As Hub Operations Support Coordinator , you will be the operational backbone of the Hub, ensuring seamless day-to-day operations while delivering an exceptional employee and visitor experience. You will coordinate administrative, financial, facility, and engagement activities, helping maintain a high-performing and collaborative workplace environment. Main Responsibilities • Coordinate internal and external visits, including meeting room bookings, catering, transportation, security arrangements, and on-site logistics. • Manage visitor experience initiatives, access card requests, and Hub branding materials. • Support facility-related activities to ensure a smooth workplace experience. • Track Hub budgets, expenditures, and financial allocations. • Maintain budget monitoring tools and support financial reporting activities. • Participate in budget reviews and P&L discussions to ensure financial accuracy. • Maintain accurate headcount records, organizational data, and cost center allocations. • Support onboarding and offboarding administrative processes. • Generate regular headcount reports and employee data updates. • Support stakeholders with PO creation and procurement processes. • Maintain PO tracking systems and documentation. • Coordinate with vendors and internal stakeholders to ensure timely invoice and payment processing. • Coordinate Hub off-sites, team-building activities, and employee engagement initiatives. • Manage vendors, logistics, POs, invoices, and attendance tracking for events. • Support community programs and maintain employee communication channels. • Coordinate onboarding logistics, workspace preparation, technology setup, and orientation sessions. • Manage welcome kits, company merchandise, and inventory tracking. • Ensure a positive and seamless onboarding experience for new employees. • Support leadership meetings through agenda preparation, note-taking, and follow-up actions. • Maintain operational documentation, communication lists, and reporting tools. • Ensure Business Continuity Plan (BCP) compliance and coordination activities. • Monitor hybrid work attendance and support workspace planning initiatives. • Build strong partnerships across functions including Digital, People & Culture, Workplace Experience, HSE, and other Hub stakeholders. About You Experience • 2-3 years of experience in administrative operations, office coordination, workplace services, or a similar support function. • Experience managing budgets, purchase orders, vendor relationships, and administrative processes. • Demonstrated experience supporting onboarding activities and cross-functional coordination. • Experience in event planning, facilities management, or workplace operations is a strong advantage. • Ability to manage multiple priorities in a fast-paced, international environment. Technical - Soft Skills • Strong organizational and prioritization capabilities. • Excellent communication and stakeholder management skills. • Proactive mindset with a strong sense of ownership and accountability. • Customer-service orientation and attention to detail. • Ability to work independen

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