Senior IT Technologist Site Infrastructure & Operations

Start free →

Or apply yourself on the official page →

About the role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Site Infrastructure & Operations function provides onsite infrastructure services that support Medtronic facilities across office, manufacturing, distribution, administrative, and laboratory environments. This team is responsible for maintaining secure, reliable, and high-performing infrastructure services while supporting technology deployments, operational excellence, and business continuity across multiple locations. This position is based in South Africa and follows an on-site work model. Travel of approximately 25% is required, including domestic and international travel to support infrastructure operations, projects, and site activities. The Senior IT Technologist, Site Infrastructure & Operations serves as a senior onsite infrastructure resource responsible for supporting and optimizing enterprise infrastructure environments. The role delivers advanced technical support across networking, compute, storage, backup, and end-user technologies while leading local infrastructure initiatives, coordinating vendors, and ensuring compliance with IT standards and security requirements. Responsibilities may include the following and other duties may be assigned: • Design, deploy, and document infrastructure solutions aligned with business, architectural, and compliance requirements. • Support and optimize network infrastructure including routers, switches, wireless networks, firewalls, and site connectivity. • Troubleshoot complex infrastructure issues through diagnostics, monitoring tools, log analysis, and performance assessments. • Perform onsite infrastructure activities including hardware installation, rack and stack, cabling, configuration, and asset lifecycle management. • Lead or support infrastructure projects across multiple sites, ensuring delivery against scope, milestones, and timelines. • Coordinate vendors and service providers to support infrastructure maintenance, installations, and operational requirements. • Maintain infrastructure reliability, capacity, performance, and security through upgrades, patching, and lifecycle management. • Create and maintain technical documentation, standards, procedures, and operational support materials. orking, compute, storage, backup, cloud, and hybrid environments. Required Knowledge and Experience: • Bachelor's degree with 4+ years of IT infrastructure experience OR Advanced Diploma with 6+ years of IT infrastructure experience. • 3+ years of hands-on experience supporting enterprise networks, servers, storage, and backup technologies. • Experience troubleshooting and resolving complex infrastructure incidents in enterprise environments. • Experience with network technologies, enterprise systems, and infrastructure monitoring tools. • Ability to perform onsite infrastructure work, including hardware installation, cabling, and equipment handling up to 23 kg. Preferred Qualifications • Cisco Certified Network Associate (CCNA) certification or equivalent networking certification. • Experience with Cisco, Juniper, or Dell Technologies infrastructure platforms. • Experience supporting cloud and on-premises data center environments. • Experience with VMware vSphere, Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, and PowerShell. • Knowledge of cybersecurity principl

View the official posting →