Jobs / United States / AT&T Services INC
Availability Manager (TM1) (Government)
AT&T Services INC · 🇺🇸 Columbia, Maryland
Sponsorship verdict
Posting rules out sponsorship
The posting rules out sponsorship or requires citizenship/clearance.
- Employer is on a government sponsor recordThe US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What AT&T Services INC paid sponsored hires in similar roles7 certified filings for “SENIOR TECHNICAL PRODUCT MANAGER” (Information Technology Project Managers) in GA: $152k–$169k, median $158k. Most were filed at wage level IV (57%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Security clearance mentionedFrom the posting’s own wording.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Why not apply?
The posting mentions a security clearance — usually restricted to citizens of that country.
SponsorApply flags time-wasters so your applications go where they can land. These come from the posting's own wording — read the original listing to confirm. See better-fit alternatives →
Sponsor Radar — AT&T Services INC
The US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for AT&T Services INC →
About the role
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T is seeking an experienced and proactive Availability Manager to join a large government contract. As the Availability Manager, you will play a pivotal role in ensuring operational excellence, service availability, and rapid incident resolution. Reporting to the Operations Lead, you will drive process improvements, lead response to critical outages, and ensure service level objectives are consistently met. This is a key position with significant visibility and impact across a mission-critical environment. Description of Job Duties/Responsibilities: Key Responsibilities: · This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Operational Oversight: · Supervise 24x7 operations center staff, ensuring effective identification, prioritization, and resolution of operational issues to meet or exceed service level agreements (SLAs) and customer objectives. Process Implementation & Improvement: · Implement moderately complex core business processes and actively participate in process improvement initiatives to enhance customer service and operational efficiency. Identify significant process matters or enhancements and drive their successful implementation. Incident Management Leadership: · Lead incident response during critical outages, coordinating resources, driving rapid resolution, and ensuring timely, clear notification to management and customer points of contact (POCs). Staff Development & Performance: · Evaluate employees’ performance, provide coaching and mentoring for professional growth, and address performance issues. Make informed recommendations for personnel actions as needed to build a high-performing team. Reporting & Communication: · Prepare and deliver daily reports on incidents, changes, problem tickets, and SLA status. Develop summary reports on major incidents occurring during shifts, ensuring management and stakeholders are well-informed. Scheduling: · Prepare and manage operations center staff scheduling to ensure continuous coverage and optimal resource utilization in a 24x7 environment. Collaboration: · Communicate professionally and effectively with all levels of personnel, from frontline technicians to senior management, fostering a collaborative and responsive operations culture. Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: Education: · Bachelor’s degree in engineering from an accredited college or university is desired · Four (4) additional years of relevant network engineering experience may be substituted for a Bachelor’s degree. Experience: · Three (3) years of related experience · Demonstrated experience scheduling and supervising staff in a 24x7 operational environment. Technical Skills: · Strong troubleshooting abilities in both networking and desktop support. · Experience with enterprise management monitoring tools such as HP OpenView, SolarWinds, or Splunk (preferred). · Proficiency with ITSM tools such as Remedy, ServiceNow, Service Manager, or equivalent (