Jobs / United States / US Bank National Association
Business Process Manager Sr
US Bank National Association · 🇺🇸 3 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordUSCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — US Bank National Association
USCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for US Bank National Association →
About the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description At U.S. Bank, we're on a journey to modernize and transform our IT Service Management (ITSM) ecosystem. We are seeking a highly motivated Business Process Manager to lead the strategy, governance, optimization, and execution of critical ITSM processes, with a primary focus on Change Management, Enterprise Change Governance, and Change Advisory Board (CAB) operations, while maintaining alignment with Incident Management and Problem Management practices. This role is ideal for a process-oriented leader who excels at driving operational excellence, managing enterprise governance programs, influencing stakeholders, and transforming service management capabilities through ServiceNow. As a key member of a collaborative and high-performing team, you will partner with Technology, Product, Operations, Risk, Cybersecurity, and Business leaders to design scalable governance frameworks, improve service reliability, reduce operational risk, and enhance the overall customer experience. The successful candidate will bring a blend of strategic thinking, change governance expertise, technical knowledge, process management experience, and strong communication skills to help shape the future of technology service delivery at U.S. Bank. Key Responsibilities Change Management & Enterprise Governance • Serve as the primary process owner for Enterprise Change Management, including policy, standards, governance, and continual service improvement activities. • Lead and facilitate Enterprise Change Advisory Board (CAB) governance processes, ensuring effective risk assessment, stakeholder engagement, and decision-making for technology changes. • Develop and execute strategic roadmaps that strengthen change governance, operational resilience, regulatory compliance, and service reliability. • Establish and maintain change policies, approval frameworks, risk assessment methodologies, change models, and governance controls. • Oversee governance for complex, high-risk, and enterprise-wide technology changes, ensuring readiness and compliance with organizational standards. • Partner with Engineering, Product, Infrastructure, Security, and Operations teams to improve change planning, risk mitigation, deployment readiness, and implementation success rates. ServiceNow Optimization • Partner closely with ServiceNow Product Owners, Administrators, Developers, and Engineering teams to enhance Change Management, CAB, Incident Management, and Problem Management capabilities. • Drive adoption of ServiceNow best practices and support platform modernization initiatives. • Evaluate and implement automation solutions, AI-enabled workflows, risk-based approvals, and process innovations that improve governance effectiveness and service outcomes. • Support implementation and optimization of ServiceNow capabilities such as CAB Workbench, automated risk scoring, policy-driven approvals, change analytics, and workflow automation. Governance & Risk Management • Establish and maintain governance frameworks, policies, standards, and controls for Change Management and related ITSM processes. • Ensure compliance with audit, regulatory, security, operational risk, and resiliency requirements. • Monitor adherence to change