Chief Of Staff

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About the role

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Job Role: Chief of Staff Location: Bangalore, India Reports to: COO of the office, Ke Zhang Type: Full-time Job Description: We are seeking a Chief of Staff (CoS) to Carsten Thoma, the Executive Chairman and President at Celonis. As Chief of Staff, you will be a critical resource to the Executive Chairman and President’s Office, and supporting key customer relationships. This role allows you to work closely with the senior leadership team and make a significant impact on the organization's growth and success. This is your unique opportunity to: • experience top level interactions at Celonis customers, partners and other external stakeholders of Celonis. • learn how a software company is managed both in daily business as well as strategically planning Celonis’ future • contribute significantly to Celonis growth trajectory in the upcoming years • gain and grow entrepreneurial competence • take ownership and grow your leadership skills Key Responsibilities: Drive and Control Executive Sponsorships and Key Customer Relations: • Collaborate with the Executive Chairman and President & the account teams to manage and nurture executive-level customer relationships, including correspondence, and prepare customer meetings. • Oversee the development and execution of strategic customer engagement plans and meeting briefing documents. • Support executive sponsorships for key accounts and ensure their successful execution. Facilitate Team Communications & Collaboration: • Act as a key liaison and buffer between Carten's office and other departments and work closely with the internal communications leader. • Facilitate clear and effective communication among different teams. • Coordinate the dissemination of strategic updates, initiatives, and priorities to all relevant stakeholders. • Organize meetings or workshops to drive forward strategic priorities, coordinating the right participants. AI Productivity Tools & Office Support: • AI Tool Development: Architect, build, and continually refine custom AI assistants, workflows, and automation prompts tailored specifically to Executive Chairman and President’s personal operating style. • Productivity Optimization: Leverage AI tools for automated executive briefing generation, document summarization, strateg

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