Jobs / United States / Capital One Services LLC
Quality Assurance Process Manager (Associate)
Capital One Services LLC · 🇺🇸 Nottingham, Eng
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Capital One Services LLC paid sponsored hires in similar roles1 certified filing for “Senior Internal Auditor” (Software Quality Assurance Analysts and Testers) in CA: $88k–$88k, median $88k. Most were filed at wage level I (100%) — 1 lottery entry, ≈15% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Capital One Services LLC
The US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Capital One Services LLC →
About the role
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role This is an opportunity to join a vibrant, fast-paced team, assisting with quality assurance and supporting actionable insights across the business. You will support the Quality Assurance process and change initiatives, helping to maintain standards and mitigate risk. In this role, you will work closely with senior team members, contributing to quality monitoring while developing your QA and coaching skills. What you'll do • Monitoring & Validation: Assist in monitoring standard and higher-complexity workstreams across multiple channels, conducting reperformance testing and checking outcomes against accuracy and regulatory guidelines. • Process & Change Support: Help maintain and apply frontline QA methodologies and process frameworks. Support the implementation of operational changes by following established controls and collaborating across teams. • Stakeholder Support & Insights: Support calibration sessions, help conduct root-cause analysis, and gather baseline insights to assist operational leaders in improving quality standards. • Coaching & Onboarding: Support onboarding for new hires by sharing guidelines and best practices. Provide peer support and peer coaching to help maintain team performance. • Governance & Performance: Help track deliverables and SLAs, update QA monitoring logs, and assist in resolving minor process issues using standard problem-solving steps. The skills and experience you need • QA & Regulatory Understanding: Baseline experience in Quality Assurance with a foundational understanding of QA frameworks, monitoring platforms, and risk awareness in a regulated environment. • Data Analysis & Problem Solving: Good analytical skills to review performance data, assist with root-cause analysis, and suggest practical fixes. • Communication & Calibration: Ability to build good working relationships, present clear updates, and participate constructively in calibration meetings. • Coaching & Peer Support: Demonstrated willingness to assist peers, support onboarding of new colleagues, and share best practices across the team. • Organisation & Process Awareness: Strong organisational and time-management skills, combined with a solid grasp of process controls and quality guidelines. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. • Health: Access pr