Jobs / United States / Roblox Corporation
Senior Product Manager, Roblox Conversational Platform
Roblox Corporation · 🇺🇸 San Mateo, CA, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 197 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 48 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Roblox Corporation paid sponsored hires in similar roles1 certified filing for “Product Manager” (Project Management Specialists) in CA: $214k–$214k, median $214k. Most were filed at wage level I (100%) — 1 lottery entry, ≈15% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Roblox Corporation
The US Department of Labor certified 197 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 48 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Roblox Corporation →
About the role
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Conversational Platform team builds the AI-powered support experiences that help players, parents and creators get answers and resolve issues quickly, along with the reusable platform that brings this capability to teams and creators across Roblox. As Senior Product Manager for Roblox Conversational Platform, you will own the product for all Roblox support experiences and build the conversational intelligence layer that automates customer support at Roblox scale. You will turn that technology into reusable platform components that other teams across the company can adopt, and extend it to our creator community so developers can support their own players with bug reports, feature requests, refunds, and more. The same platform will also power support for creators on Creator Platform issues. You will lead large, cross-team initiatives, partnering deeply with Engineering, ML, Design, Data Science, Customer Support Operations, and Creator teams, and raise the bar for product excellence across the organization. You will: • Define and own the end-to-end product strategy for Roblox support experiences across web, mobile, and in-experience surfaces, serving players, parents, and creators. • Build the conversational intelligence layer that automates customer support, including LLM-powered agents, intent understanding, knowledge retrieval, and secure integrations that let agents take action on a user's behalf, such as account recovery, purchase issues, and refunds. • Platformize the technology by designing reusable components such as agent orchestration, knowledge management, tool and action frameworks, evaluation and quality tooling, and human handoff, so other teams across Roblox can build their own conversational experiences on top of it. • Extend the platform to the creator community, giving developers the tools to support their own player base with bug reports, feature requests, refunds, and more. • Bring the platform to creator support, using it to resolve Creator Platform issues for the developers building on Roblox. • Set the quality bar and success metrics, such as automated resolution rate, accuracy, CSAT, time to resolution, and cost per contact, and build the evaluation and experimentation practices to improve them over time. • Partner deeply with Engineering, ML, Design, Data Science, Customer Support Operations, Trust & Safety, Legal, and Creator teams to deliver reliable, safe, and helpful