Senior Mechanical Engineer - Sustaining Products

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About the role

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Sr. Mechanical Engineer – Sustaining Products Your Impact Axon is committed to improving public safety by developing cutting-edge, innovative technologies. The Sustaining Products team is responsible for maintaining the quality, performance, and reliability of Axon’s existing product portfolio throughout its lifecycle. Sr. Mechanical Engineers on the Sustaining team own the engineering health of fielded products — driving continuous improvement, resolving field failures, managing product change orders, and supporting manufacturing quality for life-saving technology deployed worldwide. Your work directly impacts the reliability of products in the hands of first responders every day. What You’ll Do Location: Scottsdale, AZ or San Francisco, CA • Lead root cause analysis (RCA) and corrective action (CAPA) processes for field failures and customer-reported issues • Manage Engineering Change Orders (ECOs) and product revisions to improve reliability, reduce cost, or address manufacturing defects • Collaborate with manufacturing and quality teams to resolve production issues and implement process improvements • Perform detailed mechanical analysis including FEA, tolerance analysis, and failure analysis to identify and resolve design deficiencies • Own sustaining design changes from investigation through validation and production release • Support NPI-to-sustaining transitions and ensure robust handoffs for new products entering the sustaining phase • Interface regularly with domestic and international manufacturing partners and suppliers • Maintain and improve product documentation including drawings, specifications, and BOMs • Work cross-functionally with quality, electrical engineering, operations, and product teams to prioritize and resolve product issues • Hone your engineering expertise in a dynamic environment focused on continuous improvement and product excellence What You Bring • Bachelor’s degree in Mechanical Engineering or equivalent experience • Minimum 7 years of product design or sustaining engineering experience, preferably in consumer electronics or electro-mechanical devices • Demonstrated experience in sustaining engineering: ECOs, RCAs, CAPAs, and field failure analysis (80%+ of role) • Proficiency with Creo or similar 3D CAD software • Knowledge in the design and failure modes of plastic injection molded, stamped metal, die-cast, and machined parts • Familiarity with adhesives, bonded joint design, and their failure modes in fielded products • Experience with dust/water ingress protection standards (IP ratings) and sustaining waterproof designs • Experience with PCB/PCBA, flex circuit, and electro-mechanical integration in production environments • Strong DFM/DFA skills with emphasis on tolerance management and high-volume manufacturing constraints • Experience working within DFMEA and PFMEA processes to assess and mitigate product risks • Familiarity with GD&T and ability to interpret and update engineering drawings • Effective communication and strong cross-functional collaboration skills • Ability to balance competing priorities: quality, cost, schedule, and customer impact Benefits that Benefit You • Competitive salary, bonus, R

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