Jobs / United Kingdom / Wundermanthompson
Senior Consultant (Commerce)
Wundermanthompson · 🇬🇧 London
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- No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
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Sponsor Radar — Wundermanthompson
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About the role
Who We Are VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML. Senior Consultant with experience in Commerce ecosystems and technologies wanted to join our Business Services team The opportunity: How consumers discover, evaluate and buy products is changing faster than most organisations can respond. AI-powered search, agentic commerce, generative product discovery and the collapse of the traditional funnel are reshaping commercial models across every sector. Most enterprise clients know something has shifted, few have a clear plan for what to do about it. WPP Enterprise Solutions is building a commerce consulting practice to help clients navigate these shifts. We work with some of the world's most recognised brands, translating complex commercial challenges into actionable strategies, transformation roadmaps and delivery programmes. What makes this role different from a boutique or a SaaS provider is what sits around you: your consulting recommendations connect directly to creative, content, CX and commerce execution teams who bring them to life. Strategy doesn't end at a slide deck here. We're looking for a Senior Consultant who can own projects and client relationships. Someone who takes an ambiguous brief, structures it independently, drives the strategic direction and ensures the quality of everything the team delivers. You'll lead client conversations, design and facilitate workshops, and be the person mid-to-senior client stakeholders trust to connect diagnostic findings to commercial action. You'll also play a key role in growing the practice, spotting extension opportunities within accounts, contributing to pitches and coaching more junior members of the team. • Perm • London/Hybrid • Travel to client site where required What you’ll be doing: Project Leadership & Delivery • Own medium-scale projects end-to-end: scope, quality, delivery timeline, and client relationship. Accountable for the strategic direction and the standard of output. • Lead the development of strategic recommendations across commerce transformation, AI discoverability (GEO/AEO), agentic commerce readiness, content strategy and channel optimisation - shaping the narrative, not just building the analysis. • Take ambiguous or loosely defined briefs and structure them into clear project plans with defined deliverables, milestones and resource requirements. • Build and codify delivery methodologies into repeatable, scalable frameworks the wider team can execute against. Client Leadership: • Design and lead workshops, stakeholder interviews and co-creation sessions. You will be comfortable going off-script when the conversation requires it and steering senior client stakeholders toward actionable outcomes. • Serve as a trusted advisor to mid-to-senior client contacts. You are the person they call when they need the thinking sharpened or the direction challenged. Anticipate and respond to client questions in a compelling and informed way. Own the cli