Jobs / United States / Axon Enterprise INC
Mission Operator - Virginia
Axon Enterprise INC · 🇺🇸 Richmond, Virginia, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 117 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 19 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Axon Enterprise INC
The US Department of Labor certified 117 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 19 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Axon Enterprise INC →
About the role
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This isn't relationship management. It's operational leadership. As a Mission Operator II, you serve as the trusted technical advisor for complex public safety agencies, helping customers maximize the value of Axon's technology ecosystem throughout the entire customer lifecycle. You don't wait for problems to surface—you anticipate them. You don't simply resolve issues—you create lasting operational improvements. You combine deep software expertise with knowledge of hardware, networking, cloud technologies, AI, and public safety operations to help agencies modernize how they work. Customers rely on your judgment, technical leadership, and ability to navigate complex challenges while building confidence in both the technology and the partnership. Mission Operators aren't measured by activity—they're measured by customer trust, operational outcomes, and technology that performs when it matters most. Mission Operators thrive in ambiguity, solve problems others can't, and earn trust through action. They combine technical expertise with operational leadership to help customers achieve outcomes that matter—because when public safety agencies succeed, lives are protected. What You'll Do Location: On Site with travel Reports To: Manager or Senior Manager of Mission Engineering Strategic Customer Partnership • Serve as the primary technical advisor for assigned public safety agencies. • Build trusted relationships with technical, operational, and executive stakeholders. • Conduct regular business and technology reviews focused on operational success. • Develop long-term customer success and technology adoption strategies. • Represent customer priorities across Axon. Technical Leadership • Independently troubleshoot complex software, hardware, networking, cloud, and integration issues. • Lead technical escalations involving Product, Engineering, Support, and Professional Services. • Guide implementation planning, architecture discussions, and technology modernization. • Serve as the technical authority during deployments and operational challenges. Deployment & Operational Excellence • Lead deployments across multiple Axon products. • Drive customer adoption and operational optimization. • Identify workflow improvements that improve customer efficiency. • Support AI adoption and digital transformation initiatives. Data & Customer Insights • Analyze customer health, adoption metrics, and operational performance. • Utilize Power BI, SQL, dashboards, and reporting tools to identify risks and opportunities. • Provide data-driven recommendations that improve customer outcomes. Training & Enablement • Deliver advanced technical training. • Develop customer best practices and operational documentation. • Increase customer confidence in managing Axon technology. • May be assigned to mentor others Field Leadership • Lead onsite deployments, executive engagements, and critical customer situations. • Coordinate internal and customer stakeholders to ensure successful outcomes. What You Bring Required • Typically 5–7 years of experience in technical account management, customer success, implementation, solution engineering, or comparable customer-faci