Jobs / United States / Medtronic INC
Associate Remote Technical Service Specialist (Electrophysiology Technologies)
Medtronic INC · 🇺🇸 State of Minnesota, United States of America
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 193 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 106 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Medtronic INC paid sponsored hires in similar roles1 certified filing for “Sr. Technical Support Specialist” (Bioengineers and Biomedical Engineers) in NC: $95k–$95k, median $95k. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Medtronic INC
The US Department of Labor certified 193 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 106 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Medtronic INC →
About the role
We anticipate the application window for this opening will close on - 9 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. The candidate must reside within commuting distance of Mounds View, Minnesota for training and occasional work onsite. The Associate Technical Service Specialist provides in-house technical support for Medtronic’s Electrophysiology Technologies portfolio, serving as a key resource for customers and field staff on products such as the Affera™ Ablation System. This role is responsible for troubleshooting hardware and software issues through a Technical Support call center , including time-sensitive situations during live procedures as well as support outside of the clinical setting. The specialist ensures accurate documentation of all customer interactions, drives timely follow-up, and leverages insights from support cases to inform cross-functional teams. This individual also plays an important role in representing the Voice of the Customer, contributing feedback to support continuous improvement and new product development. Compensation: • Annual Salary • Annual Bonus: Target of 5% • 4 weeks paid time off per year • 10 paid holidays per year • 401(k) with up to 6% match • Comprehensive benefits plan, including medical, dental, vision, and more • Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities! • Paid family, medical, and parental leave after 1 year of employment • Many more benefits to choose from! Training Schedule and Location: • Monday through Friday, 7 am - 4pm, for 3-6 months, remote with • Training classes are 100% onsite at Mounds View Ongoing Schedule after the 3-6 month training period is complete: • 8 hour shifts from Monday through Friday, between the hours of 7 am and 4pm CST • Occasional on-call shifts, • Schedules rotate and the schedule is set for 3 months at a time. • 5 days remote, but access to campus is necessary on short notice Key Responsibilities: • Resolves technical problems that originate by telephone in a call center/help desk environment. • Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products. • May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products. • Provides technical support to users for either PC, server or mainframe applications and hardware. • Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures. • Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems. • Maintains a troubleshooting tracking log ensuring timely resolution of problems. • Recommend systems modifications in order to reduce user problems. • Participates on project and process teams to provide the business with technical and clinical insight, ensuring that Service’s interests are well repre