Jobs / United States / Robert Bosch LLC
Back Office Agent
Robert Bosch LLC · 🇺🇸 Timișoara, TM, RO
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Robert Bosch LLC
The US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Robert Bosch LLC →
About the role
• Provides constant feedback on CRM performance and provides any improvement idea to Team Leaders/ OPMx /Customers; • Dispatches emails based on existing tickets; • Reassigns tickets for follow-up in case of absences; • Creates and distributes workload report for each technician; • Dispatches and notifies technicians urgent topics; • Tracks and registers customer feedbacks; • Picks up and handles out of scope topics; • Responsible with addressing authorization requests and repair/replacement requests from customers for all EMEA region; • Responsible for processing of service requests for third party products (e.g. SMC, HP, Netapp); • Responsible for project information gathering and alignment with the corresponding team; • Responsible to ensure consistency and accuracy of daily operational workload; • Single point of contact for coordination / registration /communication of (service) requests for customers and EMEA CSOs for onsite/remote support or related to handling VIP customers or projects; • Responsible for internal ticket escalation to CSO management together with team lead when breaching follow-up time of pending tickets; • Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company; • Fulfils any other tasks related to area of responsibility, as requested by direct superior. • University Diploma • High school Diploma • Language: English and/ or another language. • Knowledge in MS Office; • Working with ticketing system; • Organized person; • Responsible person; • Good communication skills; • Customer oriented; • Proactive; • Team spirit; • Flexibility; • Multitasking person LikeABosch Benefits: Financial benefits: • Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences; • Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 40 Ron; • The company performance related pay - Your contribution to Bosch is valuable. Celebrate a successful year with the company performance related pay; • Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron; • Loyalty bonus : We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It’s our way of saying thank you for being part of our journey. • Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module. • Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honor you with an attractive bonus; • Relocation package - If you’re being recruited from more than 50 km away, we provide a standard relocation package of 2500 RON (conditions apply). This is a one-time fee, paid together with your first salary. • Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus; • Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis); • Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO,