Jobs / Canada / Axon Enterprise INC
Technical Services Manager
Axon Enterprise INC · 🇨🇦 Canada
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeCanada has no single salary bar: the employer usually needs a positive LMIA. Pay at or above the provincial median wage + 20% (e.g. C$36.92/h in Ontario) puts it in the high-wage stream. Source: https://www.canada.ca/en/employment-social-development/services/foreign-workers/median-wage.html, rules effective 2026-07-17.
- Confirmed live todayWhen a source last listed this job as open.
Canada: Express Entry no longer awards ranking points for job offers (since 25 Mar 2025); a job offer still counts toward Federal Skilled Worker eligibility.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Axon Enterprise INC
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Axon Enterprise INC →
About the role
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Job Title: Technical Services Manager Location: Canada Travel expectations: 80% travel Your Impact As a Technical Services Manager, you will be a vital team member responsible for leading the deployment of network, hardware, and software solutions for Axon's Fleet systems. This post-sale, customer-facing, front-line role requires efficiency in deployment, management of third-party installations, and ensuring an exceptional customer experience and continued support. What You’ll Do • Lead and coordinate Fleet installations, ensuring efficiency and a positive customer experience. • Keep 3rd party installers and Axon customers updated on installation status through daily reports and stand-up meetings. • Ensure regular and reliable attendance, demonstrating commitment to work responsibilities. • Deploy hardware and software solutions in a dynamic environment with minimal assistance. • Exhibit flexibility to undertake additional projects and adapt to evolving priorities. • Provide guidance to customers on optimal hardware placement, tailoring solutions to enhance workflows and ensure compliant data collection. • Develop accurate installation diagrams and thorough documentation for implemented solutions. • Provide administrative support for vendor setup, clearances, tracking, and maintenance of work orders • Engage with key technology decision-makers post-sale. • Conduct training sessions for both technical and non-technical staff on the use of Axon Fleet and Interview solutions. • Train customer technical and non-technical staff and 12V low-voltage sub-contractors on proper installation and use of Axon hardware and software components. What You’ll Bring Technical Acumen: • Strong experience with IP networking and connected devices, including configuration and troubleshooting across Layer 2, TCP/IP, LAN, WAN, VPN, and wireless environments. • Ability to quickly identify and resolve network connectivity issues involving routers, modems, gateways, access points, and edge devices. • Solid understanding of core networking principles, including switching, routing, VLANs, DHCP, DNS, and physical layer infrastructure. • Experience with remote and mobile networking technologies, such as Cradlepoint or similar solutions, is highly valued. • Familiarity with data communications, WAN access methods, wireless technologies, and local network infrastructure in distributed or field-based environments. • Strong troubleshooting skills across network-connected hardware and communications systems. • Exposure to low-voltage / 12V electrical systems is an asset, including basic wiring, DC circuit fundamentals, relays, fuses, and power distribution. • Familiarity with vehicle electrical or communication systems such as CAN bus, LIN bus, auxiliary battery systems, lighting, or siren integrations is considered a nice to have. • Ability to read wiring diagrams and support equipment installation or fault isolation is beneficial. Other Qualifications: • Experience with law enforcement agencies is highly valued. • Ability to work safely and skilfully with hand tools. • Proven team leadership skills, supporting customers and third parties to achieve objectives. • Previous experience