Senior Support/Dev Ops Engineer

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About the role

Senior Support/Dev Ops Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: In the Finance and Corporate Strategy team we ensure that the business’s capital strategies are operationally supported and strategically focused. This is how we work to secure the greatest return on investment for the global company. By gathering and analysing financial data we can influence decisions within the business, drive initiatives, and help ensure alignment with our wider objectives. Join us redefine what’s next for you. Job Family Definition: Provides technical support for the deployment, operation, maintenance, and lifecycle management of intelligent automation solutions across on-premises and cloud environments. Works closely with developers, solution architects, application teams, and infrastructure teams to support the implementation, integration, testing, release, and production operation of automation solutions. Responsibilities include planning and executing deployments, configuring and administering solution environments, troubleshooting application and infrastructure issues, monitoring automation processes, managing incidents and changes, and supporting the release of solutions into production. Collaborates with on-premises technology teams, including Windows, Network, Database, Security, and other infrastructure teams, to resolve environment, connectivity, access, performance, and infrastructure-related issues. Supports solutions deployed across on-premises Windows servers and Azure environments, including Azure-hosted applications, services, virtual machines, containers, storage, networking, and associated cloud infrastructure. Works with cloud and infrastructure teams to ensure appropriate connectivity, security, access, monitoring, availability, and operational readiness. The role also contributes to automation platform improvements, standardization, operational processes, monitoring and alerting, deployment methodologies, documentation, change control, release management, and continuous improvement of the Support model. May lead or coordinate technical activities and cross-functional initiatives related to platforms and infrastructure. Management Level Definition: Applies advanced subject matter knowledge to solve complex technical and business issues related to RPA operations, automation platforms, application support, and infrastructure. Acts as a subject matter expert for production support and deployment across on-premises and Azure environments. Works on complex problems requiring an in-depth evaluation of multiple technical and business factors, including application behavior, automation workflows, Windows infrastructure, networking, databases, security, cloud services, and system integrations. Leads and/or provides technical expertise to cross-functional teams involving RPA, application development, Windows, Network, Database, Cloud, Security, and other infrastructure functions. Provides direction and guidance on incident management, root-cause

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