Senior Associate, Windows & VDI End Point Engineering & Support
Pfizer INC · 🌍 Greece-Thessaloniki Chortiatis
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About the role
ROLE SUMMARY The Senior Associate, Windows & VDI End Point Engineering & Support is a hands-on engineering role responsible for the build, deployment, and operational support of the organization's global Windows and Virtual Desktop Infrastructure (VDI) endpoint environment. This role delivers secure, reliable, and high-performing end-user computing experiences, supports large-scale modernization initiatives, and develops automation that improves fleet health and colleague productivity worldwide. ROLE RESPONSIBILITIES • Engineer and maintain Windows operating system builds, provisioning workflows (e.g., Windows Autopilot), configuration policies, and security baselines. • Build and deploy application packages and manage patch and update rings using Microsoft Intune and Microsoft Configuration Manager (SCCM). • Engineer and support VDI platforms and images, including capacity, profile management, and user experience optimization. • Develop PowerShell scripts and automation for provisioning, remediation, and compliance reporting. • Collaborate with cybersecurity teams on security baselines, vulnerability remediation, and compliance controls. • Provide Tier 3 escalation support and root-cause analysis for complex Windows and VDI issues. • Monitor fleet health and digital experience telemetry to drive proactive remediation and continuous improvement. • Participate in knowledge transfer and maintain technical documentation and standards for engineering and support teams. BASIC QUALIFICATIONS • Bachelor's degree in Computer Science, Information Technology, or related field. • 3+ years of experience in Windows endpoint engineering or enterprise desktop environments. • Expertise in Windows 10/11, Microsoft Intune and/or Microsoft Configuration Manager (SCCM), Windows Autopilot, and Group Policy. • Hands-on experience with VDI technologies (e.g., Citrix or cloud-hosted virtual desktops). • Proficiency in PowerShell scripting; strong knowledge of endpoint security fundamentals. PREFERRED QUALIFICATIONS • Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate) or Citrix certifications. • Experience in global enterprise environments and regulated industries. • Familiarity with Zero Trust security models and digital employee experience (DEX) tooling. PHYSICAL/MENTAL REQUIREMENTS • Ability to analyze complex technical problems and develop innovative solutions. • Occasional travel may be required to support global teams and initiatives. Please apply by sending your CV in English. Work Location Assignment: Hybrid Purpose Breakthroughs that change patients' lives ... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and emp