Digital Web Product Owner

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About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position summary As a Digital Product Owner, you will be delivering digital web experiences for the strategic, fast-growing Medicare business at Aetna. You’ll be part of a team responsible for building smart, integrated, and automated ecosystems within a content management system that increase engagement and lead quality, and delight audiences. The Digital Product Owner will put the customer first, monitor the competitive landscape, understand our technical capabilities, champion user experiences, and ensure successful market launch of new products and features. This role sits within the Aetna Marketing Technology and Digital Experiences group (Aetna MarTech). Your job responsibilities will be to: • Act as a Product Owner for a Scrum team, driving the team to execute on the product roadmap • Manage and prioritize ongoing inbound project requests from multiple business owners • Work closely with cross-functional partners in design, technology, product, and operations to define and refine business requirements • Lead end-to-end website launches, from requirements gathering to post-launch analysis • Lead product update rollouts across experiences and manage customizations required by multiple stakeholders • Meet all control requirements to ensure successful, compliant product launches • Manage relationships with both your department leaders, business owners, IT organization, Customer Experience SMEs, and creative teams Who you are: • Organized - You know what it takes to stay focused and organized to handle multiple projects at once, spanning multiple teams in a matrixed environment. And you’re comfortable problem solving and making decisions on your own • Collaborative – You enjoy working cross functionally and you know how to communicate (both verbally and in writing) with a wide variety of audiences • Flexible - You're at home leading Agile teams, know how to guide iterative optimization using A/B testing and personalization strategies • Tech-Forward – You are comfortable with the Adobe stack [AEM (Adobe Experience Manager)], Target, Customer Journey Analytics). You’ve had exposure to different technology platforms and can talk integrations when needed. You also have an interest in AI and automation and how you can leverage to improve productivity and the customer experience. • Dynamic - You have a high tolerance for change and can prioritize multiple competing demands. You know how to keep lots of balls in the air and not let anything slip through the cracks • Inspired - You think building stuff is exciting, you believe helping people achieve positive health outcomes is amazing, and you bring that passion to work every day Required Background and Qualifications: • 3+ years’ experience in corporate or agency setting, ideally in a highly regulated industry with evidence of success and increasing levels of responsibility • At least 1 year of agile web product owner experience, defining stories, populating, and prioritizing backlogs with product tools (JIRA or Rally) • Adept at problem solving and decision-making skills   • Adept at collaboration and teamwork   • Adept at execution and delivery (planning, delivering, and supporting) skills   • Communicates for impact  • Strong interpersonal skills  • Detail oriented  Preferred Qualifications: • 1 year of product managemen

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