Stage - Support IT (Janvier 2027)

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About the role

🪐 Discover our galaxy Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different: - A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently Ready to help shape the future of work? Your next chapter starts here! 🪐 At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive. Explore your future career As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience. At the same time, you will be able to invest in internal projects thanks to your proactive mindset. Key responsibilities • International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, mastering SIIT to turn technical hurdles into seamless workflows. • The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine. • Hardware Masterclass: Manage a premium fleet of Macs (M5) . You’ll lead configuration, deployment, and preventive maintenance using professional MDM tools to keep our hybrid workforce performing at 100%. • Global Asset Strategy: Own the business side of IT. You’ll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized. • Building the "Company Brain": Scale our collective intelligence. You’ll optimize internal procedures and build out our Knowledge Base (tutorials, FAQs, and security guides) to empower every Malter. • Mission-Critical Projects: Don’t just support, innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices About you • Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation. • The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles. • Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it. • Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams. • High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently. • Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day. How to join the mission? • Interview with our Talent Acquisition and Campus Manager (30 minutes) . • Interview with our IT Engineers , to discuss your experience and the role in more detail (30 minutes). • Final Interview (case study) with our Head of IT and our IT Engineer, To assess both your technical a

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