Jobs / Singapore / Salesforce INC

Partner Operations Associate Analyst

Salesforce INC · 🌍 Singapore - Singapore

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No government record and no wording either way. Not a refusal — ask the recruiter.

  • No government sponsor record hereNo government sponsor record covers this employer in this country.
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • Can’t check pay against the visa rulesNo salary stated. Singapore Employment Pass needs at least SGD 67,200 a year. Source: https://www.mom.gov.sg/passes-and-permits/employment-pass/eligibility, rules effective 2025-01-01.
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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role: As a member of the Business Operations team, you will play a critical role in delivering operational excellence across the partner ecosystem. You will collaborate with cross-functional teams—including Sales, Partners, Finance, Legal, etc, —to provide exceptional support to both internal stakeholders and partners while ensuring operational processes are efficient, scalable, and compliant. This role is ideal for a proactive, solutions-oriented professional who thrives in a fast-paced, dynamic environment. You are a self-starter with a strong operational mindset, capable of managing competing priorities, navigating ambiguity, and driving initiatives from concept through execution. You take ownership of challenges, continuously identify opportunities for improvement, and leverage data to inform decisions that enhance the partner experience. The successful candidate will combine strong operational expertise with excellent stakeholder management, communication, and problem-solving skills. They will be passionate about building scalable processes, improving operational efficiency through automation, and delivering a best-in-class experience for our partners. Responsibilities: • Manage end-to-end partner operational processes, including partner onboarding, process enablement, deal support, and ongoing operational activities to deliver a seamless partner experience. • Serve as the primary operational point of contact for partner inquiries and escalations, ensuring timely resolution while maintaining compliance with partner program policies and governance requirements. • Maintain reseller account setup and data integrity across multiple systems, ensuring accurate and consistent execution of operational processes. • Drive operational excellence by identifying process inefficiencies, implementing scalable improvements, and leading automation and system enhancement initiatives to increase efficiency and reduce manual effort. • Develop, maintain, and continuously improve Standard Operating Procedures (SOPs), process documentation, training materials, and knowledge resources to support operational consistency and enable self-service. • Monitor operational KPIs, SLAs, and performance metrics to identify trends, mitigate risks, and recommend data-driven improvements to business processes. • Partner closely with cross-functional teams, including Sales, Partner Management, Finance, Legal, Product, and Customer Success, to deliver seamless operational support and communicate process updates and policy changes effectively. • Contribute to strategic initiatives that enhance the partner operating model, strengthen governance, improve scalability, and deliver a best-in-class partner experience. Requirements: • Systems & CRM Experience: Hands-on experience with CRM tools (e.g., Salesforce), partner management platforms (PRM), or ERP platforms to maintain data integrity and streamline operations. • Cross-Functional Collaborat

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Source: Employer career site (Workday) First seen: 2026-10-09 Last confirmed: 2026-10-09 How our data works → Report this job

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