National Senior Manager, Enterprise Employee Relations

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About the role

National Senior Manager, Enterprise Employee Relations Mississauga, Ontario   Human Resources Hybrid Work- on average 3 days/week from office In this role, you will be the specialist and subject matter expert for Employee Relations across our Canadian enterprise, supporting multiple business units and global functions. Working closely with HR Business Partners, Legal, and the broader HR team, you will advise leaders, shape a fair and consistent employee experience, and ensure our practices align with Canadian legislation and global standards. You will also partner with global HR centers of excellence to pull through enterprise approaches and resources, ensuring consistent execution of the AstraZeneca way in Canada. Our environment is non-union and highly professional, making experience in large multinationals especially relevant. You will serve as both a center of excellence for HR and a visible, frontline advisor to the business—helping leaders drive performance, avoid escalations, and resolve issues conclusively and ethically to keep our teams focused on delivering medicines that change patients’ lives. What you'll do • Set, interpret and uphold HR policies; ensure practical, consistent application aligned to Canadian legislation and global standards. • Lead all increased ER matters to robust, timely conclusions, including fact-finding, investigations, performance improvement plans, written warnings and involuntary terminations; engage internal or external legal counsel as needed. • Maintain performance management playbooks, templates and training; uphold consistent standards that improve outcomes for employees, teams and the organization. • Maintain severance policy and oversee end-to-end processes for individual terminations and reorganizations, coordinating with support services to manage risk and experience. • Advise HR Business Partners and leaders on change initiatives to maintain compliance with policies and legislation and enable smooth transitions with strong risk oversight. • Own intake, triage and resolution of cases reported via AZEthics and those originating outside the system; document and track outcomes. • Lead the response strategy for demand letters, partnering with legal counsel to resolve effectively while handling precedent and risk. • Conduct regular policy reviews; update and align with global frameworks and evolving local legislation. • Report and monitor ER metrics; build and maintain a repository of ER case history and records to identify trends and drive prevention. • Partner with internal and external counsel to ensure defensible decisions and effective risk mitigation. • Serve as the escalation point for sensitive exits to diagnose root causes and inform continuous improvement. Essential Skills/Experience: • Bachelor's Degree • Minimum of 10 years of relevant Employee Relations/Policy experience • Experience leading the Performance Management Framework process from end to end • Experience writing and managing employee related workplace policies • Ability to handle employ relations investigations independently • Advanced communication, presentation and project management skills, as well as demonstrated report writing skills • Excellent problem solving skills with ability to apply sound judgement • Strong relationship building and relationship management skills, high integrity orientation • Demonstrated business insight, expertise in global corporate professional workforce settings an asset • Comprehensive knowledge of Canadian legislation and regulations regarding employment topics • Excellent ability to navigate difficult situations by building empathy and objectivity, excellent people skills and ability to navigate tension Desirable Skills/Experience: • Degree in Human Res

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