Director, Product Management - Qualified Platform Core

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Piper runs inside a customer's existing systems. This role owns everything that connects Qualified to them. The Salesforce integration. The marketing and sales tools customers already use. The APIs and the Model Context Protocol server that other systems and agents call. The engine that pushes data back out and keeps it current. Meeting booking, and the identity and access layer that enterprise security teams review during procurement. The active roadmap sits in a few areas, and your job is to know which ones, invest there, and keep the rest running. What You'll Actually Be Doing • Own how Qualified connects to the customer's revenue, marketing, and content stacks. • Own the programmatic surface: the enterprise APIs, webhooks, and the Model Context Protocol server that external systems and agents build against. • Own the engine that pushes data out to connected systems and keeps fields correct across them. • Own Qualified Meetings: the booker, calendar syncs, routing, and queues. • Own identity and access. Provisioning, single sign-on, and the controls enterprise security teams check before they buy. You're Our Person If… • You have 3-5+ years in product management, and you've owned a platform or integrations surface in B2B SaaS, not a single feature area inside a bigger product. • You know third-party integrations from the inside. You've built and maintained connectors to systems you don't control, worked around their quirks, and kept sync correct when the source schema changed under you. Salesforce depth counts for a lot here, since that's what our customers run on. • You have a real technical foundation. You can hold your own with engineers on API design, sync semantics, and authentication, and a coding or implementation background is a plus. • You can run a broad surface without drowning in it. You're disciplined about where your attention goes, and you leave working things alone. • You bring your own view of where the platform should go, and you'll argue for it. Even Better If… • You've worked in the Salesforce ecosystem. • You've built a public API product or a Model Context Protocol server. • You've owned or are familiar with enterprise identity and access, like single sign-on and user provisioning. • You've worked on calendar, scheduling, or real-time booking. • You already use AI across your own work and can say what it changed. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the r

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