Technical Architect
Salesforce INC · 🌍 Spain - Madrid
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About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Technical Architect (TA) role is part of Salesforce Professional Services in Iberia — a team of delivery professionals working directly with Spain and Portugal's enterprise customers. You'll join a practice navigating one of the most technically demanding moments in its history: the shift to Agentforce delivery at enterprise scale, in regulated industries, in Spanish. As a TA, you own the technical design for your workstream or project. You'll define solution architecture within a defined scope across Salesforce implementations, guiding delivery teams from discovery through go-live, while acting as a trusted technical reference for customer stakeholders — with support from Senior Technical Architects on the most complex, multi-cloud or highest-risk decisions. What You'll Actually Be Doing: Architect & Lead • Own solution architecture for a project or workstream, typically single-cloud or dual-cloud (e.g. Sales Cloud, Service Cloud, Agentforce), escalating multi-cloud or enterprise-wide decisions to a Senior Technical Architect • Contribute to technical strategy and design standards, following architecture governance set by senior architects • Participate in architecture review boards, presenting and defending design options • Be the first line of resolution for technical problems on an engagement, escalating the toughest ones Integrate & Engineer • Design integration patterns using REST/SOAP APIs and, with guidance, event-driven approaches (Platform Events) and middleware (MuleSoft, Dell Boomi) • Write and review code in Apex and LWC, with working familiarity in at least one general-purpose language ( Python or JavaScript/Node.js ) for scripting or lightweight tooling • Design data models and transformations: SQL/SOQL, JSON/XML • Contribute to conversations about the broader technology stack (ERP, CRM, cloud platforms) when Salesforce needs to integrate with it, partnering with senior architects on the harder calls Advise & Influence • Be a reliable technical point of contact for customer IT teams and project stakeholders, translating requirements into solution design • Support and co-lead technical discovery workshops • Produce core architecture artefacts: solution design documents, data models, integration diagrams • Support Sales and pre-sales with technical input on new opportunities when needed Enable & Grow • Follow and reinforce technical best practices across the Iberia practice • Mentor Technical Consultants, helping them grow their design skills • Pursue certifications and continuous learning aligned with the team's practice areas (Agentforce, Data Cloud, AI) • Participate in tech club sessions and internal demos You're Our Person If... • 5+ years of hands-on Salesforce implementation experience, including some time contributing to architecture or technical design, in a consulting or professional services environment • Solid coding background: Apex, LWC, REST/SOAP integrations — not ju