Inventory Specialist

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About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.  We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Inventory Specialists play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise and offers a developmental opportunity for pharmacy team members hoping to grow their career. As an Inventory Specialist, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store.  Inventory Specialists assist in ensuring that pharmacy operations run smoothly; patients’ prescriptions are filled promptly, safely, and accurately; and that the team is providing caring service that exceeds patient expectations, both as a contributor and as a participant-leader.  More specifically, Inventory Specialists build upon the skills and responsibilities of the Pharmacy Technician, coordinating and monitoring inventory management activities, while leading with example and coaching the team to execute against best practices.  Inventory Specialists operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. An Inventory Specialist is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment • Establishing ownership of inventory management activities and ensuring the pharmacy team maintains the highest level of inventory standards; Enables a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss • Monitoring outcomes of inventory reporting and provides clear communication around the completion of inventory activities, as permitted by law, and as directed by the pharmacy leadership team • Overseeing pharmacy ordering and coaching the pharmacy team to the highest standards of day-to-day inventory management practices, including accurately putting away medication deliveries, preparing for and participating in annual physical inventories, and completing cycle counts, returns-to-stocks, fridge organization, waiting bin inventories, etc. • Contributing to positive patient experiences by showing empathy an genuine care Heart: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems • C

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