Associate Technical Consultant CRM

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About the role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic is hiring a Technical Consultant for an open position within the CRM (Cardiac Rhythm Management) Operating Unit, with responsibility for the Triveneto, Emilia-Romagna and Marche regions. In this role, you will have a crucial impact on patients by providing technical expertise and support to cardiologists, sales representatives, and sales and marketing teams. You will primarily support implantation and follow-up procedures, as well as product presentations and demonstrations, covering a portfolio that includes pacemakers, loop recorders, and implantable cardioverter-defibrillators. The person taking on the role of Technical Consultant, CRM will provide technical and specialist support in the operating room to ensure the proper use of Medtronic products within the assigned area , while also providing support across the Italian territory whenever required . Responsibilities may include the following and other duties may be assigned: • Provide implantation and follow-up support to physicians and nurses in the use of CRM products. • Provide technical expertise and product support to sales representatives, other commercial functions, and customers. • Participate in presentations, conferences, and meetings, supporting Sales colleagues in providing physicians with comprehensive information about our products and therapies, while building and maintaining strong professional relationships. • Support the training and technical development of physicians, hospital staff, and other healthcare professionals involved in the use of Medtronic products. • Support post-marketing activities through Customer Relationship Management tools, including Salesforce Lightning and MMX. • Demonstrate strong commercial and communication skills, leveraging daily interactions with physicians and non-clinical healthcare professionals to provide comprehensive information on products, therapies, and related services. • Provide technical and specialist support upon physicians’ request, ensuring that all relevant clinical data and product information are communicated effectively to demonstrate the clinical efficacy and benefits of the products. Required Knowledge and Experience: • Bachelor’s degree, preferably in Biomedical Engineering, or a related scientific field. • Strong commitment to continuous technical and clinical learning. • Excellent communication and collaboration skills, combined with a proactive and solution-oriented mindset. • Good written and spoken English skills (minimum B2 level). • Strong problem-solving skills, with the ability to approach challenges from multiple perspectives and support physicians in identifying effective solutions to technical issues. • Team-oriented, with a strong commitment to living and promoting the Medtronic Mission both within and outside the organization. • Willingness and availability to travel extensively within the assigned territory and, when required, across Italy. • Previous experience in a healthcare environment is considered a plus.   Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ ‌    

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