Jobs / Canada / Servicenow INC
Staff Database Engineer
Servicenow INC · 🇨🇦 Toronto, Ontario, CA
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeCanada has no single salary bar: the employer usually needs a positive LMIA. Pay at or above the provincial median wage + 20% (e.g. C$36.92/h in Ontario) puts it in the high-wage stream. Source: https://www.canada.ca/en/employment-social-development/services/foreign-workers/median-wage.html, rules effective 2026-07-17.
- Confirmed live todayWhen a source last listed this job as open.
Canada: Express Entry no longer awards ranking points for job offers (since 25 Mar 2025); a job offer still counts toward Federal Skilled Worker eligibility.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Servicenow INC
No government sponsor record covers this employer in this country.
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About the role
Job Description Please note: Due to Government of Canada regulatory requirements, this position requires the successful completion of a Government of Canada Reliability Status screening as a condition of employment. The screening process requires 5 years of verifiable background history. This includes identity verification, education verification, a criminal record check, and a credit check. Candidates must be eligible to obtain and maintain Reliability Status, which generally requires Canadian citizenship or Canadian permanent resident status. Employment is contingent upon successful completion and maintenance of the required screening. Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers ( internal and external ). The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end. What you get to do in this role: • Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler • Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale • Develop observability and automation to prevent recurrence of critical issues • Influence infrastructure decisions that shape our multi-tenant cloud platform • Mentor and collaborate with engineers across operations, support, and developmen • Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations • 5+ years of database management and performance tuning • 5+ years of experience supporting or testing large scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, Web Logic, and Web Sphere in a Unix environment • 3+ years of experience developing on a SaaS, PaaS, or Cloud Infrastructure product/solution • Proven experience with concurrency, multithreading, and distributed system architectures • Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions • Strong problem-solving and analytical skills with an aptitude for learning new technologies • developing and deploying mission critical software • Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline, or similar work experience. • Eagerness to learn everything about the ServiceNow Platform To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. • 6+ years of experience on multiple relational databases (especially on Postgres database) The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc. Desired skills: • Scripting: basic shell scripting, Python, Javascript, Ansible • Formal experience on a DevOps(Kubernetes and