Jobs / United States / Fanaticscommerce
Senior Operations Manager
Fanaticscommerce · 🇺🇸 Middleton
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Fanaticscommerce
This employer posted directly and does not match a government sponsor register.
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About the role
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Operations Manager will play a critical role in driving safe, efficient, and high-performing fulfilment operations at site level. ROLE OVERVIEW The Senior Operations Manager holds full ownership of site operations, leading a team of leaders to deliver functional KPIs across service, cost, and operational excellence. This senior leadership role drives team development, succession planning, resource and capacity management, and the tactical execution of departmental plans within a high-volume direct-to-consumer environment. The Senior Operations Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Partner with HR, L&D, Finance, and technical business partners to align operational plans, resource strategies, and improvement initiatives across the site. • Communicate regularly with international operational peers, local supply and demand leaders, and project managers engaged in functional plans to ensure alignment and shared accountability. People Leadership: • Manage, coach, and develop all leaders within the department, maintaining an active succession plan for every leadership role. • Own performance management and recovery plans where required, fostering a high-performance culture built on accountability and continuous development. Fan & Customer Impact (Obsessed with Fans) • Ensure the safe and efficient execution of operational plans that enable on-time, accurate fulfilment and a consistently excellent fan experience. • Meet or exceed agreed performance targets for service levels, driving outcomes that directly support fan satisfaction and loyalty. • Own departmental resource and capacity plans to ensure the operation is always positioned to meet fan demand, including during peak periods. • Communicate operational performance and priorities regularly across the department to keep teams focused on delivering for fans. Innovation & Problem Solving (Limitless Entrepreneurial Spirit) • Lead operational cha