Account Executive, Mid Market

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About the role

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, managing the full sales cycle, from outbound prospecting through to close. This role requires a consultative, value-based selling approach and the ability to adapt to different APAC markets and buying environments within ANZ. What will I be doing? • Product Evangelism: Champion Fin's product by driving its adoption and growth within the Mid-Market and Enterprise segment. • Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach. • Pipeline Generation: Ensure at least 40% of total qualified pipeline value is sourced through outbound activity, measured quarterly. • Forecasting & Reporting: Deliver accurate sales forecasts and provide clear visibility on revenue performance. • Product Knowledge: Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes. • Tailored Demonstrations: Develop and present customized product demonstrations to meet specific client needs. • Team Development: Engage in mentoring and development activities within the sales team. • Customer Advocacy: Represent the voice of the customer to internal stakeholders, including Marketing and Product teams. • Develop compelling, tailored product demonstrations and business cases based on customer needs. What skills do I need? • Sales Expertise: Minimum of 5+ years of experience as an Account Executive, with at 3+ years in Saas. • Track Record: Proven success in meeting and exceeding sales quotas. • Communication: Exceptional written and verbal communication skills. • Problem Solving: Strong ability to navigate and solve challenges in a fast-paced environment, handling both inbound and outbound opportunities across various industries and company sizes. • Nice to have: Speak Mandarin & sold into HongKong, Singapore & Malaysia. • Closing Skills: Demonstrated ability to close net new business in a competitive landscape. • Growth Mindset: Exhibits intellectual curiosity, ambition, and a continuous learning attitude. How success will be measured • Achievement of new-business quota and revenue targets. • At least 40% of qualified pipeline value sourced through outbound activity each quarter. • Consistent creation and progression of high-quality Mid-Market and Enterprise opportunities. • Forecast accuracy and dis

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