Senior Solutions Consultant
Pagerduty INC · 🇨🇦 Toronto
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeCanada has no single salary bar: the employer usually needs a positive LMIA. Pay at or above the provincial median wage + 20% (e.g. C$36.92/h in Ontario) puts it in the high-wage stream. Source: https://www.canada.ca/en/employment-social-development/services/foreign-workers/median-wage.html, rules effective 2026-07-17.
- Confirmed live todayWhen a source last listed this job as open.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Pagerduty INC
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Pagerduty INC →
About the role
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. We are seeking a technical and customer-focused Solutions Consultant to join our team . The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products . They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success . As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success . You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service . You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities . Key responsibilities • Actively identify potential roadblocks and provide thoughtful, technical solutions • Run technical discovery processes to understand customer environments and potential technical landmines • Design integrations to provide seamless implementation with the customer's current technology stack • Support sales cycles by handling technical questions in RFPs, RFIs, and security questionnaires • Break down complex technical concepts and clearly articulate PagerDuty's business value to stakeholders from DevOps engineers up to C-level executives • Support one of our over 375+ native integrations to help customers realize and optimize PagerDuty's capabilities • Partner with sales, product, and cross-functional teams with a focus on growth and exceptional customer service • Manage multiple tasks independently and collaboratively using project management and account management skills • Come up to speed quickly, learn continuously, and apply impeccable attention to detail to all tasks Basic qualifications • 5+ years of pre-sales experience • Bachelor's degree or higher, preferably in a technical field • Ability to do basic scripting (Java, PHP, Ruby, Perl) and a fundamental knowledge of Linux • Experience selling SaaS in a fierce environment • Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth • Demonstrable knowledge of IT monitoring tools or IT Operations • Excellent at multi-tasking, self-driven, and able to work both independently and with cross-functional teams • Ability to travel to customer sites as necessary Preferred qualifications • Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix • Familiarity and knowledge of PagerDuty's space, or already being a fan of our product • Experience in both enterprise and commercial sales PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-loc