Partner Sales Manager

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About the role

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. The Role The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size of direct-only deals, and Partner Sales Directors are essential to accelerating this model. As Partner Sales Director, you own the direct partner sales motion across a specific territory in AMER: aligning Braze's Technology, Delivery, and Marketplace partners to the specific needs of the highest-value customers and prospects in your patch. These are the most complex accounts in the region, often involving GSIs and specialist SI partners, senior partner executives and exec sponsors on both sides. You report to the AVP, Partner Sales AMER, set the partner strategy for your territory, and are often the person other Partner Sales Managers and Senior Partner Sales Managers in the region come to for guidance. What You'll Own • Territory and account depth. Build and maintain a deep understanding of the customers and prospects within your territory - the partners already engaged on them, and the white space where a partner introduction would change the outcome. Crossbeam, Tackle, and Salesforce are your working tools. • Partner activation on live opportunities. Work alongside the Account Executives in your territory to get the right Delivery, Technology or Marketplace partner into the room early enough to matter, whether that's pipeline generation, competitive displacement, or a stalled deal that needs an outside push. • Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that gap, whether through implementation, a composable integration or ongoing managed services. • Joint Business Planning. Build and run the most complex, highest-stakes JBPs in the region with your priority partners, working closely with Partner Account Directors: shared targets, clear stakeholders, and a review cadence you hold everyone to. • Trusted advisor to Sales leadership. Be the person your Sales Director, AVP or VP Sales calls when they need a read on the partner landscape in your territory, and the person who proactively flags where a partner relationship is an asset or a risk on a specific deal. • Executive partner relationships. Build and hold relationships with partner executives and exec sponsors in your territory that go beyond a single deal, rooted in a genuine point of view on martech architecture and where composability creates value for the customer. • Coaching the field. Bring

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