Principal, Industry Solution Engineer - Insurance

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Industry Solutions Architect - Solution Engineer is responsible for leading the industry advisory and solution throughout the pre-sales cycle and delivering thought leadership to companies to transform their customer’s experience, across the value chain. The Industry Solutions Engineer is an experienced person who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create viable solutions aligned with business outcomes for prospects and customers. To accomplish this, the Industry Solutions Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations and accelerating deals. In this role, you will act as a trusted advisor to our customers while aiding the customer’s transformational journey. What You'll Actually Be Doing • Manage enterprise organisations in the Insurance Industry to understand their challenges and goals through focused discovery sessions and workshops. • Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. • Build trusted relationship with senior executives and key decision makers across Business and Technology • To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value • Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources • To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives • Present compelling Salesforce & partner solutions while supporting relationships with customers and partners • Collaborate and influence Product and Partners to ensure regional priorities are addressed. • Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers. • Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives. • Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs. • Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources. • Willing and able to travel occasionally You're Our Person If... • Degree in Computer Science, Software Engineering or related discipline is required. • Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage • A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketi

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