Jobs / India / Mastercard International Incorporated
Associate Analyst, Insights & Enablement
Mastercard International Incorporated · 🌍 Gurgaon, India
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Analyst, Insights & Enablement *Mastercard Overview Mastercard is a global technology company powering the world’s fastest payments network. We connect individuals, businesses, and economies—enabling secure, seamless, and accessible commerce. Beyond payments, we drive innovation, expand financial inclusion, and empower our people to make a meaningful impact. At Mastercard, growth is shared—when the company succeeds, so do our employees. *Services at Mastercard The Services organization is a key differentiator for Mastercard, delivering advanced solutions that help customers grow and optimize performance. This team operates with speed, scale, and agility—building end-to-end capabilities for a diverse, global client base. *Insights & Enablement (I&E) within Services The Services Business Development Insights & Enablement (BD I&E) team powers the infrastructure, tools, and processes that enable sales teams to operate efficiently and scale effectively. We partner closely with multiple business teams to: -Drive operational excellence -Improve productivity through automation -Deliver actionable insights -Simplify sales workflows Our mission is simple: enable BD teams to focus on selling, while we build the systems and processes that unlock growth. *Role Overview Reporting to the Director, Services BD Insights & Enablement, the Analyst will play a key role in supporting the implementation and ongoing evolution of the Contract Lifecycle Management (CLM) platform for the Services organization. This is a hands-on, execution-focused role that sits at the intersection of sales enablement, product management (internally facing), and process transformation. *Key Responsibilities: -Support the design, preparation, and optimization of Services contracting workflows within the CLM platform -Assist in translating business requirements into structured workflows, rules, and templates within CLM -Work closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes -Participate in testing of new CLM features, including identifying issues, validating outputs, and supporting remediation efforts -Leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency -Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes -Ensure accuracy, consistency, and governance across workflows and system outputs All About You: -Should possess a high degree of problem-solving ability and be a strong and effective communicator -Strong exposure in one or the other data analysis tools (Excel/SQL/Python), PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation -Experience or interest in Sales Enablement, Process Transformation, or Product Management -Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts -Ability to work effectively in cross-functional, global teams -Strong stakeholder management skills with the ability to listen, align, and influence -Structured problem-solver with attention to detail and a bias for execution -Ability to manage multiple priori