Principal Coordinator - S&G- Recruiting Operations

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About the role

Principal Coordinator - S&G- Recruiting Operations Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. The Students & Grads team builds Capital One’s pipeline of top junior talent by delivering programs that communicate our innovation and impact while developing outstanding associates at the start of their careers. The Principal Coordinator plays an integral role in the recruiting process by supporting recruiting partners in ensuring a positive candidate experience throughout the candidate lifecycle. We are looking for an exceptional teammate to support operational delivery initiatives for the Students & Grads Recruiting Operations team. The ideal candidate will thrive in a fast-paced environment, possess strong administrative, organization, and communication skills, laser customer focus, and meticulous attention to detail. Responsibilities include but are not limited to: • Partner on a daily basis with Student & Grads recruiters to provide coordination support • Deliver systems based recruiting management for our Students & Grads recruiting teams, including requisition management, shared mailbox support, and offer creation • Build and maintain strong relationships across the enterprise • Support system-based remediation efforts and monitor issues occurring throughout the recruiting funnel • Support ongoing efforts of data proficiency for the Horizontal Services/Operations teams • Assist with preparing and distributing ad-hoc reporting, data pulls • Assist in ad hoc team projects and programs, including assessment administration and triage This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location. Key Competencies for Success: • Superior time management, organization, and prioritization skills in high volume environments • Ability to build and maintain relationships with candidates, internal clients, and hiring managers at all levels • Strong attention to detail and process oriented • Ability to clearly and effectively convey information (verbal and written) to a variety of audiences • Ability to effectively manage and analyze data to support decision making and operations • Exhibit a high level of personal ownership and confidentiality • Ability to quickly and effectively adapt to change • Proven problem solving, analytical, and decision making skills • Ability to embrace new systems and process enhancements • Exercise proactive, detailed, and accurate calendar management • Strong team player, proactive, and resourceful We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role. Basic Qualifications: • High School Diploma, GED or equivalent certification • At least 2 years of experience in a coordinator role or at least 2 years of experience in an administrative role Preferred Qualifications: • At least 1 year of experience in Google Suite products • At least 2 years of project management experience • At least 2 years of process management experience • Experience interpreting metrics, trends, and survey data to support decisions • At least 2 years of full life cycle

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