Jobs / Singapore / Anysphere UK Ltd
Technical Support Engineering Leader, Singapore, Australia, New Zealand, Indonesia
Anysphere UK Ltd · 🌍 Singapore; Australia
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereNo government sponsor record covers this employer in this country.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- Can’t check pay against the visa rulesNo salary stated. Singapore Employment Pass needs at least SGD 67,200 a year. Source: https://www.mom.gov.sg/passes-and-permits/employment-pass/eligibility, rules effective 2025-01-01.
- Confirmed live todayWhen a source last listed this job as open.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
SponsorApply flags time-wasters so your applications go where they can land. These come from the posting's own wording — read the original listing to confirm. See better-fit alternatives →
Sponsor Radar — Anysphere UK Ltd
No government sponsor record covers this employer in this country.
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Anysphere UK Ltd →
About the role
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. ABOUT THE ROLE We’re hiring the first Technical Support Engineering leader in APAC to lead a team of Technical Support Engineers and deliver exceptional support experiences to Cursor users. In this role, you’ll guide the team in engaging directly with users, solving complex technical challenges, and leveraging learnings to build internal automations and optimize support processes. You’ll be at the forefront of ensuring users successfully leverage Cursor, shaping how AI-enhanced developer support operates at scale, and building the systems that make support world-class. Ideal candidates are former support engineers with proven leadership experience, thrive in fast-paced startup environments, are passionate about developer tools, and proactively enhance processes and automation while growing the people around them. WHAT YOU’LL DO - Lead, mentor, and grow a team of Technical Support Engineers through coaching, feedback, and career development. - Serve as the escalation point for complex or urgent customer issues, collaborating with engineering to drive resolution. - Set and monitor team goals, metrics, and processes to ensure consistent, high-quality support. - Partner with Product and Engineering to advocate for customer needs and influence roadmap priorities. - Drive operational excellence by improving workflows, building automations, and streamlining tooling. - Champion documentation and knowledge sharing to empower both customers and teammates. YOU MAY BE A FIT IF - Prior experience as a Technical Support Engineer or in a hands-on technical support role. - Proven track record managing or leading a technical support team in a SaaS or developer-focused company. - Strong debugging and problem-solving skills, with a deep understanding of software development workflows. - Familiarity with IDEs, LLMs, and AI-powered developer tools. - Excellent communication skills with the ability to coach teams and engage with senior external stakeholders. - Self-starter with curiosity, creativity, and a bias for action.