Jobs / United States / Pure Storage INC
Senior Knowledge Program Manager
Pure Storage INC · 🇺🇸 Lehi, Utah; Raleigh, North Carolina; Santa Clara, California
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 47 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Mar 2026) — the step every H-1B hire needs first. USCIS also records 67 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Pure Storage INC paid sponsored hires in similar roles6 certified filings for “Principal Product Manager” (Computer and Information Systems Managers) in CA: $193k–$230k, median $200k. Most were filed at wage level I (83%) — 1 lottery entry, ≈15% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Pure Storage INC
The US Department of Labor certified 47 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Mar 2026) — the step every H-1B hire needs first. USCIS also records 67 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Pure Storage INC →
About the role
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Knowledge Program Manager within our Performance, Education & Knowledge (PEAK) team, you will drive the enterprise-wide strategy and execution of Everpure’s Knowledge-Centered Success (KCS) program. You will serve as a strategic catalyst across technical support, engineering, and customer experience organizations to transform how employees, customers, and partners create, discover, and share technical knowledge. By leading cross-functional teams, coaching knowledge domain experts, and modernizing our self-service ecosystem, you will directly improve customer resolution efficiency and elevate our global customer experience. WHAT YOU'LL DO • Drive Enterprise KCS Strategy & Evolution: Design, scale, and continuously evolve the Knowledge-Centered Success (KCS) program framework across global support and customer-facing teams to improve content quality, article reuse, and self-service resolution • Lead Cross-Functional Program Execution: Manage multi-project roadmaps from intake through launch and operational transition, coordinating with cross-functional stakeholders to ensure initiatives meet critical business milestones and strategic objectives. • Establish Governance & Data-Driven Insights: Build program dashboards, governance structures, and executive reporting to monitor knowledge quality, search effectiveness, and KCS adoption metrics across the enterprise. • Champion Change Management & Enablement: Facilitate organizational change management by delivering KCS training programs, coaching Knowledge Domain Experts, and fostering a collaborative knowledge-sharing culture. WHAT YOU BRING • Experience: 8+ years working in a technical support and/or customer support organization and 8+ years working in a knowledge management position and team • Certifications : KCS v6 Practices Certified; KCS Trainer or KCS Coach certification preferred as well as PMP certified preferred. • Enterprise KCS Program Leadership: Deep expertise designing, implementing, scaling, and sustaining an enterprise KCS program, backed by KCS v6 certification and a proven track record of driving organizational change. • Cross-Functional Influence & Communication: Masterful stakeholder management, negotiation, and executive presentation skills with a demonstrated ability to align diverse technical and business teams around shared outcomes. Location: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, Raleigh or Lehi office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave . #LI-ONSITE Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $107,000 — $230,000 USD WHAT YOU CAN EXPECT FROM US: • Innovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers. • Growth : We give you t