Jobs / Mexico / Mastercard International Incorporated
Senior Managing Consultant, Advisors & Consulting Services, Chargeback and Payment Operations Expert, Advisors Client Services, Data & Services
Mastercard International Incorporated · 🌍 Mexico City, Mexico
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Sponsor Radar — Mastercard International Incorporated
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Advisors & Consulting Services, Chargeback and Payment Operations Expert, Advisors Client Services, Data & Services Overview Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Senior Managing Consultant – Chargeback and Payment Operations Expert, Advisors Client Services, Data & Services The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. We are looking for passionate and talented Chargeback and Payment Operations professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team. Role As a Senior Managing Consultant, you will be a trusted client business advisor, and lead Chargeback and Payment Operations optimization client engagements across a range of financial service institutions. You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide Chargeback and other Payment Operations subject matter or industry expertise, be a resource to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value. Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks. You will mentor and coach junior teammates and engender effective contribution to Mastercard’s knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future. All About You We recruit for and value the following core competencies