Broker Relationship Executive

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About the role

The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. We’re looking for a Broker Relationship Executive As the face of iwoca to a wide range of UK brokers, you will act as a trusted advisor, problem solver, and relationship builder. From training brokers on our products to advocating for their deals internally and attending key industry events, you will be given the autonomy and support to take ownership of a high-impact portfolio and directly drive our market expansion. The role You will manage day-to-day interactions across our expanding UK network, with a strong focus on long-tail broker accounts. You will combine phone, email, LinkedIn, and face-to-face outreach to unlock partner potential, while leveraging internal data tools to track pipeline performance and maintain accurate CRM records. Responsibilities • Proactively build iwoca’s presence across the UK by acquiring, engaging, and activating broker relationships across all communication channels. • Champion broker needs internally by collaborating with credit assessment, operations, and product teams to progress applications and resolve queries. • Deliver a seamless on-boarding experience for new brokers, guiding them step-by-step through their initial deal submissions. • Serve as the dedicated first point of contact for long-tail broker accounts outside of standard panels to support their ongoing daily requests. • Monitor activity metrics and pipeline data to spot engagement trends, identify high-potential partners, and step in to support at-risk relationships. • Conduct training sessions to keep partners up to date on iwoca policies, and represent the business at regional and industry networking events. Requirements We look for people who are smart, humble, motivated and who are always looking to improve. To succeed as a Broker Relationship Executive, you’ll also bring: • A minimum of 2 years client management experience • Excellent written and verbal communication skills with a professional phone manner, and confidence delivering presentations both in person and virtually via webinars. • Commercial curiosity with a genuine interest in financial products, third-party dynamics, and how brokers operate within the lending ecosystem. • Strong organisational skills and a self-directed approach, with a proven track record of managing a high-volume workload, prioritising your calendar, and taking ownership of new responsibilities to a high standard. • A confident, people-focused mindset, taking pride in personal contributions while thriving as a collaborative team player dedicated to building strong relationships. • Proficiency using CRM tools and dashboards to track broker engagement, monitor pipeline data, and manage a dispersed portfolio of accounts. • Willingness to travel via car or train for partner meetings and industry events, including occasional overnight stays. The salary We expect to pay from £35,000 - £50,000 + bonus for this role. But, we’re open-minded, so definitely include your salary goals with your applicat

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