Manager - Quota and Capacity Planning

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. The Quota Business Partner joining the QCP team will be supporting our global operating units in their capacity modelling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams. This position is part of a global team working across multiple regions and requires flexibility to work across different timezones. Key Responsibilities: • Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders • Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders • Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy • Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation • Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners. Requirements: • 3+ for Sn Analyst/ 5+ for manager years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA • B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering) • Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com • Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides • Experience with sales coverage models, quota setting methodologies and sales territory alignment • Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables • Ability to work independently and adapt to multiple time zones across SEA, North America and Europe • Communicator: Strong communication skills, with the ability to convey complex concepts and information to a broad audience Desired Skills/Experience: • Analytical: Able to think critically and create scalable analytical models • Team Player: Able to build excellent rapport and collaborate with cross-functional teams. • Can easily and quickly do ad hoc analysis in Google she

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