Care Model Advisor

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About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, Care Model is responsible for owning the day‑to‑day execution of a defined care model workstream, ensuring planned activities are delivered on time and with high quality. This role translates care model strategy and direction into detailed task‑level plans, coordinates functional contributors, and drives daily follow‑through on actions, milestones, and deliverables. The Manager focuses on tactical execution, detailed tracking, and issue management, proactively identifying risks and escalating impacts that may affect the broader care model timeline. This role serves as a key operational partner to the Workstream PM and Senior Care Model leadership by providing accurate status, maintaining workstream artifacts, and ensuring reliable inputs into integrated reporting. • Own day‑to‑day execution of a defined care model workstream, delivering tasks and milestones as planned • Develop and maintain task‑level work plans; track actions, owners, dependencies, and due dates • Coordinate functional contributors to support timely completion of workstream deliverables • Identify and manage workstream‑level risks and issues; propose mitigation options and timing impacts • Escalate risks, issues, or slippage impacting the broader care model critical path • Provide accurate, timely status updates and inputs to integrated workstream reporting • Maintain workstream documentation, action logs, and supporting artifacts Ensure operational rigor, attention to detail, and accountability for assigned outcomes Required Qualifications • 3–5 years of experience in healthcare operations, care model implementation, clinical programs, or related operational roles supporting care delivery or value‑based initiatives • Hands‑on experience managing workstreams or projects, including task‑level planning, execution, tracking, and follow‑up within a defined scope • Experience coordinating cross‑functional contributors, managing dependencies, and driving deliverables to completion without direct authority [ • Demonstrated experience identifying and managing risks and issues, including proposing mitigation options and escalating impacts appropriately [ • Experience producing detailed status reporting and maintaining work artifacts such as action logs, timelines, and documentation to support program transparency • Exposure to healthcare delivery systems and regulatory considerations; experience supporting care model, quality, or operational improvement initiatives preferred • Planning, tracking & follow‑through strong skills in developing detailed work plans, tracking actions, owners, and due dates, and driving closure. • Functional coordination - Experience coordinating cross‑functional contributors and managing dependencies within a defined scope. • Risk & issue identification - Ability to identify workstream‑level risks and issues, assess impacts, and propose practical mitigation options. • Escalation & judgment - Sound judgment to escalate risks or slippage impacting broader timelines with clear articulation of impacts. • Status reporting & documentation - Ability to provide accurate, timely status updates and maintain action logs, notes, and workstream artifacts. • Communication skills - Clear written and verbal communication to support updates, issue escalation, and coordination

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