Jobs / India / Novartis Pharmaceuticals Corporation
Director, Analytics Excellence & Governance
Novartis Pharmaceuticals Corporation · 🌍 Hyderabad (Office)
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About the role
Job Description Summary The AIDE organization enables Insights & Analytics to create an optimal decision environment for the US business by integrating insights and analytics across therapeutic areas, functions, and the enterprise. The Director, Analytics Excellence and Governance will lead the execution, governance, and continuous evolution of the enterprise analytics capability strategy across Decision Intelligence & Analytics. The role will translate enterprise direction into integrated capability roadmaps, investment priorities, governance frameworks, operating models, and measurable outcomes across patient, customer, field intelligence, analytics modernization, and portfolio management. Serving as the AIDE counterpart to the ED, AEG in East Hanover, the role will co-own the enterprise analytics capability ecosystem and act as the AIDE business owner for field-orchestration analytics. This includes providing strategic direction, executive governance, investment oversight, and SteerCo leadership for analytics, insights, measurement, and decision-support capabilities that enable coordinated field decisions and execution. The role will also partner with SPT on analytics products, platforms, AI solutions, CRM capabilities, and data-enabled decision support, while governing a globally integrated US-HYD capability model through common standards, aligned priorities, shared accountability, and scalable operating practices. Job Description Director, Analytics Excellence & Governance Location – Hyderabad #LI Hybrid Major Accountabilities: Enterprise Capability Strategy & Roadmap • Translate enterprise analytics strategy into integrated capability priorities, investments, roadmaps, and operating plans. • Ensure alignment across patient, customer, field, decision intelligence, modernization, data, AI, and technology priorities. • Design integrated capability roadmaps, resolving cross-capability gaps, overlaps, dependencies, and priorities. • Continuously evolve the portfolio based on business needs, outcomes, and emerging capabilities. Integrated Capability Architecture • Establish the business capability architecture connecting intelligence, analytics, decision support, workflows, measurement, and execution. • Define capability boundaries, ownership, decision rights, and operating-model expectations. • Ensure analytics domains operate as an integrated ecosystem, promoting scalability, reuse, interoperability, and consistency across brands and therapeutic areas. Enterprise Governance & Standards • Establish and drive enterprise analytics governance, executive review mechanisms, decision rights, and operating principles across AIDE. • Set standards for definitions, methodologies, quality, information stewardship, privacy, compliance, risk, and responsible AI, while holding capability leaders accountable for domain governance, lifecycle management, and adoption. SPT Partnership • Serve as the AIDE counterpart to SPT for analytics products, data capabilities, AI solutions, CRM analytics, and field-orchestration enablement, ensuring capability needs translate into coherent product, data, AI, and technology plans. • Enable joint governance across roadmaps, investments, capacity, dependencies, issue escalation, and value realization, while resolving key business-to-technology trade-offs and maintaining clear ownership boundaries. Analytics Modernization & Operating Model Transformation • Set the enterprise direction for analytics modernization, productivity, process re-engineering, and human-plus-agent ways of working, including responsible AI-enabled workflows, reusable patterns, human oversight, and measurable productivity improvements. • Drive elimination of fragmented, duplicative, manual, and obsolete analyti