Jobs / United States / OpenAI UK Ltd
Technical Program Manager, Infrastructure Strategy & Delivery Operations
OpenAI UK Ltd · 🇺🇸 San Francisco
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About the role
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. In partnership with leading cloud providers, hardware manufacturers, utilities, construction partners, and internal engineering organizations, we are delivering hyperscale AI campuses that power the next generation of frontier AI models. Infrastructure Delivery Operations sits at the center of this effort. Our team develops the operating model that connects infrastructure strategy, supply planning, manufacturing operations, and delivery into a single, integrated system that enables OpenAI to deploy AI infrastructure predictably at scale. We partner across Hardware Engineering, Network Engineering, Capacity Delivery, Hardware Operations, Security, Finance, Strategic Sourcing, and external infrastructure partners to create a single, integrated view of program health. Through governance, operational analytics, executive reporting, and scalable operating mechanisms, we enable leaders to proactively manage risk, optimize capacity, and deliver infrastructure predictably at Industrial Compute speed. About the Role We are seeking a Technical Program Manager, Infrastructure Delivery Operations to drive integrated strategy and delivery across OpenAI's rapidly expanding AI infrastructure portfolio. This role sits at the intersection of infrastructure strategy, New Product Introduction (NPI), supply planning, manufacturing operations, and infrastructure delivery. You will lead highly cross-functional programs spanning engineering, supply planning, manufacturing, logistics, construction, commissioning, and operations, ensuring technical and operational dependencies remain synchronized from planning through production readiness. Beyond driving program execution, you will leverage operational insights to improve capacity planning, infrastructure strategy, and deployment readiness. You will also help operationalize new technologies and suppliers by partnering with Engineering, Strategic Sourcing, and Supply Chain to successfully transition new infrastructure platforms into production. Success in this role requires exceptional program management, systems thinking, executive communication, and the ability to translate complex technical and operational information into clear decisions and scalable operating mechanisms. Key Responsibilities - Lead end-to-end delivery of large-scale AI infrastructure programs from early planning through operational handoff. - Analyze infrastructure capacity, manufacturing capability, and supply availability to develop strategic recommendations that inform supply planning, deployment sequencing, and infrastructure investment decisions. - Partner with Engineering, Strategic Sourcing, and Supply Chain to operationalize New Product Introduction (NPI), ensuring new technologies, suppliers, and infrastructure platforms transition successfully into production and deployment. - Develop and maintain integrated program plans that align engineering, manufacturing, logistics, construction, commissioning, and operations into a single source of truth. - Proactively manage dependencies, critical path, execution risks, and recovery plans across internal teams and external infrastructure partners. - Partner with Strategic Sourcing, Supply Chain, suppliers, and manufacturing partners to assess production readiness, manufacturing performance, logistics, and deployment readiness while proactively identifying operational risks. - Design governance models, operating mechanisms, dashboards, KPIs, and executive reporting that improve visibility, predictability, and data-driven decision making. - Translate complex technical, operational, and business challenges into concise executive communicatio