Jobs / United States / Waymo LLC
People Operations Program Manager – People Systems & Process Design
Waymo LLC · 🇺🇸 Mountain View, CA, USA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 290 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 87 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Waymo LLC paid sponsored hires in similar roles1 certified filing for “Technical Program Manager” (Computer and Information Systems Managers) in CA: $390k–$390k, median $390k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Waymo LLC
The US Department of Labor certified 290 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 87 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Waymo LLC →
About the role
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo’s People team recruits and supports the world’s best talent (including, we hope, you). Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take our role as stewards of Waymo's culture seriously. This role follows a hybrid work schedule and reports to our Manager, People Operations. You will: • Execute the roadmap for how the People team leverages ServiceNow to deliver a frictionless, self-service support model, including service catalog and workflow design. • Maintain and govern global knowledge management standards to ensure People content is highly searchable, clear, and optimized for AI-driven retrieval and self-service content is accurate and aligns with current policies. • Partner with the Digital Transformation team on AI-enabled initiatives such as virtual agents, NowAssist, automated case triage, and guided workflows to reduce manual ticketing and speed up resolution times. • Execute routine administrative configurations in ServiceNow HRSD, including updates to People case templates, assignment rules, and user criteria. • Design, test, and adjust lifecycle events and People service workflows to elevate the employee onboarding, transfer, and transition experiences. • Partnering with IT, People Operations and domain-specific Ops leads to making sure there's clear alignment in processes and programs, and translates complex policies into technical workflows, troubleshoot bugs, and project-manage system upgrades from discovery to deployment. • Champion the pragmatic adoption of emerging People technologies while proactively balancing security, governance risks, and user-experience friction. You have: • 10+ years in People Operations, People Technology, or Service Management. • ServiceNow Expertise: Deep, hands-on experience with ServiceNow HRSD, including configuration, knowledge management, and workflow design. • ServiceNow certifications (like CIS-HR, CSA or CAD certifications) • Systems Thinking: A proven track record of mapping complex, manual human processes into automated digital workflows, and connecting workflows across People CoE tools and systems (e.g. Workday) • AI & Self-Service Literacy: Experience building or optimizing virtual agents, automated routing, or machine-learning-driven search utilities. • Project Management Skills: Ability to lead cross-functional global initiatives, balance competing priorities, and manage stakeholder expectations across People and IT. • Data & Privacy Mindset: High comfort level managing sensitive People data with a strong understanding of role-based access controls and global privacy compliance (e.g., GDPR). • Act as an internal process-design consultant to the broader People Team (Strategy, Business Partners, Talent Acquisition, etc.), identifying areas of significant process debt and designing scalable, automated workflows to replace manual efforts. The expected base salary range for this full-time position across US locations is