Global Trade Program Manager - C-TPAT

The Global Customs Trade Programs & Supply Chain Programs Expert is a strategic program management role responsible for developing, implementing, and continuously improving a portfolio of global trade programs. The core focus spans Supply Chain Security (CTPAT/AEO), Environmental Sustainability, Record Retention and AI Enabled Compliance assurance program — with an open mandate to expand into additional customs trade program domains as the business evolves. The ideal candidate brings a blend of strong program management expertise and deep subject matter knowledge in customs and trade programs expertise. They are a thought leader who can strategize, build governance frameworks, drive programs to completion, and adapt to an ever-changing regulatory landscape — leveraging AI tools and automation to work smarter, all while championing a culture of trade program awareness across the organization. 1.  Program Management & Execution • Design and lead end-to-end program management for customs trade program initiatives including Supply Chain Security, Sustainability, Record retention and Compliance assurance programs — with the agility to onboard additional customs programs. • Drive Western Digital to secure and maintain CTPAT Trade Compliance certification; support global sites in securing and/or retaining AEO certifications. • Serve as liaison with internal team members and legal when faced with audits from CBP and other regulatory bodies; • Evaluate and deploy AI-powered tools to streamline trade program workflows — including Supply Chain Security risk assessment, Compliance assurance program and across all managed programs. • Integrate sustainability requirements into supply chain operations, ensuring alignment with internal ESG goals and external regulatory obligations. • Institute robust governance models for all managed programs; participate actively in industry associations to benchmark and enhance program value. 2.  Compliance & Risk Management • Conduct regular risk assessments and audits to identify and remediate vulnerabilities across the supply chain trade programs portfolio. • Leverage AI-assisted monitoring tools to continuously scan for regulatory changes, supply chain anomalies, and emerging trade program risks in real time. • Develop and maintain an Internal Control Program to ensure systemic trade program adherence across all program areas. • Maintain readiness for regulatory inquiries, third-party audits, and certification renewals. 3.  Strategy & Continuous Improvement • Act as a thought leader — define the strategic roadmap for each trade program, balancing near-term deliverables with long-term scalability. • Identify and implement technology solutions to automate manual processes, reduce cost, and improve program effectiveness. • Champion responsible AI adoption within trade program operations — define guardrails, evaluate vendor AI tools, and ensure AI use aligns with regulatory expectations and internal governance standards. • Partner with IT and data teams to build AI/ML-powered dashboards and analytics that surface trade program trends, predict risk, and support executive decision-making. • Analyze program performance data to surface improvement opportunities; drive structured continuous improvement cycles. • Proactively identify adjacent customs trade program domains (e.g., trade programs, duty management, origin programs) and develop business cases to expand the program portfolio. 4.  Training, Awareness & Culture • Design and deliver role-specific training programs for employees, suppliers, and stakeholders across all trade program domains. • Champion a culture of trade program awareness and security awareness throughout the organization. • Develop accessible playbooks, reference material