Hybrid Software & SaaS Renewal Representative

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About the role

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: • Commvault does not conduct interviews by email or text. • We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. • Commvault recruiters may contact prospective candidates through LinkedIn and other professional networking platforms regarding career opportunities. If you are unsure whether a recruiting communication is legitimate, review the profile to ensure they have a badge verifying them as a Commvault employee. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Commvault has an outstanding career opportunity for a Hybrid SaaS & Subscription Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion. The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities. What you’ll do: The Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management. How you will make your mark: • Manage a portfolio of subscription renewals, driving on-time renewals and expansion • Proactively engage customers to scope environments and present renewal and multi-year subscription options • Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion • Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools • Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues • Communicate effectively with customers to advance deals, address concerns, and drive decisions • Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines • Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction • Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections • Maintain strong working knowledge of Commvault products, pricing, and processes Who you are: • 4-6 years renewals or inside sales· 4–6 years of experience in renewals, inside sales, or a related customer-facing sales role • Strong communication skills with the ability to engage customers in a consultative manner • Proven ability to manage multiple opportunities and priorities simultaneously • Results-driven mindset with the ability to identify and execute expansion opportunities • Experience using Salesforce CRM and sales enablement tools • Strong organizational sk

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