Jobs / United States / Agilysys NV LLC
Customer Onboarding Specialist
Agilysys NV LLC · 🇺🇸 Las Vegas
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 23 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Agilysys NV LLC
The US Department of Labor certified 23 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Agilysys NV LLC →
About the role
Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide. www.agilysys.com Position Summary We are seeking an experienced Onboarding & Implementation Specialist to lead customers through the successful adoption of our SaaS solutions. This role owns the customer launch experience from kickoff through go-live and transition to Support and Customer Success. You will act as a trusted advisor and customer advocate—guiding discovery, configuring the system, delivering structured training, and ensuring customers achieve value quickly and confidently using proven best practices. This is a hands-on, customer-facing role that blends implementation discipline , training excellence, and project ownership . Why This Role Matters This position offers meaningful ownership, direct customer impact, and the opportunity to apply time-tested onboarding and implementation practices in a modern SaaS environment. The impact of your work as Customer Onboarding Specialist will: • Ensure consistentl successful customer launches per quarter • Drive strong CSAT and NPS results • Customers who are confident, trained, and operationally ready at go-live If you value process, accountability, and helping customers succeed the right way—from day one—we’d like to hear from you! Key Responsibilities • Customer Implementation & Onboarding • Own the end-to-end onboarding journey from kickoff to go-live. • Partner with Sales and Project Coordination teams to ensure a strong implementation handoff. • Lead discovery and requirements gathering (functional and technical). • Configure customer accounts in alignment with documented business requirements. • Coordinate and configure third-party integrations (non-technical). • Training & Enablement • Deliver live 1:1 and group training sessions (remote and occasional onsite). • Facilitate train-the-trainer and end-user training programs. • Ensure customers are enabled to operate independently at go-live. • Contribute to the ongoing improvement of training materials, documentation, and how-to resources • Project Ownership • Establish and manage scope, timelines, milestones, and customer responsibilities. • Lead recurring project and training sessions, tracking risks, actions, and decisions. • Proactively manage risks and drive timely completion to minimize time-to-value. • Ensure a smooth transition to Support and Customer Success post-launch. Qualifications, Skills & Competencies • 5+ years of experience in SaaS onboarding, implementation, or customer training (B2B preferred). • Strong understanding of structured implementation and project management frameworks. • Proven ability to deliver engaging, effective training for diverse audiences. • Excellen