Staff Engineer, AI Gateway
Netskope INC · 🌍 Taipei, Taiwan
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About the role
Join the Future of Security at Netskope Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs. At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security. Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram . About the Role Netskope Secure Web Gateway (SWG) governs how global enterprises reach the web and cloud, and Real-time Protection (RTP) policy is how customers define what is allowed, blocked, or inspected. The RTP team builds the backend services and APIs that manage that policy and deliver it to the Netskope platform worldwide. We are seeking a Staff Software Engineer to architect, build, and scale these services. This is a hands-on IC role with genuine ownership: you take services from design through production and are accountable for how they behave. We work in an AI-augmented engineering culture. AI tools accelerate us, but the engineer is always the author. We want someone who can direct AI toward correct, generic solutions, recognize when it produced something that merely works instead of something that is right, and hold every line of code to the same standard: lean, meaningful, and exactly fit for its purpose. What You Will Be Doing • Service Architecture and Implementation. Design, build, and scale concurrent, robust microservices and APIs in Golang . • AI as a Force Multiplier, You as the Reviewer. Use AI coding agents daily; specify problems precisely, push for generic reusable solutions, and reject output that adds technical debt or security flaws. • Codebase Stewardship. Keep code lean and purposeful, consolidate common patterns so duplication goes down, and judge PRs on correctness, edge cases, tests, and abstraction level. • Distributed Systems Correctness. Propagate policy configuration reliably to a global dataplane, reasoning about consistency, idempotency, caching, and failure modes. • Customer Issue Resolution. Troubleshoot bugs and issues raised by customers in a timely manner, and turn recurring ones into structural fixes. • Partnering Across Teams. Work with product, UI, dataplane, QA, and platform teams across time zones; raise design concerns early. • Raising the Technical Bar. Shape engineering culture through design, architecture, and code reviews and mentorship. • Operating What You Build. Join the shared on-call rotation and monitor the health of your services. Required Skills and Experience • Background. 8+ years in software engineering, with 5+ years on backend services and distributed systems. • Golang Depth. Strong Golang skills across interface and package design, error handling, concurrency , performance profiling, and table-driven unit testing; hands-on with Gin and gRPC . • Clean Code Mindset. Lean, readable, purposeful code; you know when an abstraction is earned and when it is premature. • Practical AI Tooling Experience. Real-world use of LLM-based