Senior Professional Services Consultant

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About the role

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Built on the latest technology, Ripple Treasury helps organizations move toward strategic treasury by giving them total visibility into their cash, liquidity, payments and financial risk management. At Ripple Treasury, we believe data-driven decisions are the heartbeat of a successful enterprise. As a Senior Professional Services Consultant based in São Paulo, you'll be our senior advisor to clients across Brazil and Latin America. You'll lead our most complex implementations from start to finish: multi-entity, multi-currency and multi-bank. You'll be the person clients and colleagues turn to for answers. Your job is to understand each client's business, show them best practice, and design solutions that turn their treasury operations into a real advantage. You'll also help build our delivery capability in the region and mentor the consultants around you. WHAT YOU'LL DO: • Engagement Leadership: Own delivery of complex, high-value implementations end to end, from kickoff through go-live and hypercare. You'll be accountable for scope, quality, timelines and client satisfaction. • Discovery & Strategy: Run executive-level discovery with CFOs, Treasurers and Controllers. You'll uncover pain points, map current-state workflows and define measurable success criteria. • Solution Architecture: Design and document the "To-Be" state across Ripple Treasury's full suite (cash, liquidity, payments, risk and accounting), including integrations with banks, ERPs and market data providers. • Trusted Advisory: Act as a recognized treasury subject matter expert. You'll guide clients through best practice, challenge legacy processes and help them build the business case for change. • Regional Expertise: Bring deep knowledge of the Brazilian and LATAM treasury landscape, including local banking formats and local regulatory and tax considerations. You'll turn this knowledge into repeatable delivery patterns. • Hands-On Configuration: Configure the platform yourself on complex workstreams. You'll also set configuration standards and review the work of other consultants. • Mentorship & Team Development: Coach and mentor Professional Services Consultants, lead peer reviews, and help build out Ripple Treasury's delivery team in the region. • Escalation Management: Serve as the senior point of contact for difficult client situations. You'll resolve issues quickly and protect the relationship

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